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2 days ago i upgraded my windows 10 to build 1903 , since then ,
randomly and during any activity (gaming , watching a video ..etc) ,
screen with the word "locking" in the middle appears for half a second and my laptop goes into sleep mode
and then i have to turn it on again
this never happened before the update , i tried to reset and fresh start but, nothing worked , and now i can't get back to previous build
what do i do ?
HELP , PLEASE
SOLUTION
Hey guys
So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies
Basically,
Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery
Then, change critical battery action and low battery action to do nothing both on battery and plugged in
I don't know if others already solved the problem In a different way, but i Hope that helps
Have a good day
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hey guys
So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies
Basically,
Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery
Then, change critical battery action and low battery action to do nothing both on battery and plugged in
I don't know if others already solved the problem In a different way, but i Hope that helps
Have a good day
In addition to the aforementioned steps I had to change the power options to never sleep. Thanks for the help.
Hey Johnqueen, thanks for kindly sharing your solution to this issue. I recently encountered same problem on my G5. I followed your instruction but in critical battery action I can only select between hibernate and shut down, don't have an option of doing nothing. Do you have the third option of doing nothing on your device?
Hey guys
So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies
Basically,
Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery
Then, change critical battery action and low battery action to do nothing both on battery and plugged in
I don't know if others already solved the problem In a different way, but i Hope that helps
Have a good day
critical Battery Action - on battery cannot change to do noything. Is that normal?
My laptop juat turned off Excatly in the same way but another issue with my laptop is that it is now not powering on again everytime I press the on button it doesn't respond there's just this red blink in the battery light. I would appreciate it so much if u could help me out. Thank you.
