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2 days ago i upgraded my windows 10 to build 1903 , since then ,
randomly and during any activity (gaming , watching a video ..etc) ,
screen with the word "locking" in the middle appears for half a second and my laptop goes into sleep mode
and then i have to turn it on again
this never happened before the update , i tried to reset and fresh start but, nothing worked , and now i can't get back to previous build
what do i do ?
HELP , PLEASE
SOLUTION
Hey guys
So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies
Basically,
Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery
Then, change critical battery action and low battery action to do nothing both on battery and plugged in
I don't know if others already solved the problem In a different way, but i Hope that helps
Have a good day
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hey guys
So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies
Basically,
Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery
Then, change critical battery action and low battery action to do nothing both on battery and plugged in
I don't know if others already solved the problem In a different way, but i Hope that helps
Have a good day
I have this also. Message looked like what the OP made & posted. I am a Wndows and MacOS tech, this laptop is (or was) running ver 1909. Displayed that “locking” screen and powered off.
mines will not even turn back ON! it said locking and then it shut off , now i cant turn it back on! i am highly upset
Hello. Did you find a fix? I noticed you are using a laptop. Do you keep the lid closed and use an external monitor? I installed the windows 10 update, had issues, and then rolled it back. Afterwards, my laptop was having the same issue "locking" and then hibernating which would require me to power on the laptop. After about 6 times today, I inadvertently left the lid open, which I never do, but when I went to close it I immediately saw "locking" and then it hibernated. I went to the power settings and noticed that the setting for closing the lid was set to hibernate. I have always set this setting to do nothing because I use an external monitor for work. Apparently, when the update was done the setting for what to do when the lid closed changed and I was unaware. The setting didn't change back when I rolled back to the previous version. I made the change to "do nothing" and so far so good. I can't believe I didn't seek out that setting before which would have avoided a lot of frustration. Hope this helps.
I had thesame problem. I unplugged my wifi power and phone thing for 10 min. Then went to settings lokked at updates. Microsoft had an update that had not automatically updated. So I updated that. No more problem. I think bug in wifi or microsoft fixed this problem with the update that did not automatically update. I hope this fixes your problem.
