Photos app freezes upon import / photo importing problems

Anonymous

Hello, I was trying to import photos from my iPhone via charging cable and upon import the photo app freezes. I reset my phone and tried again and it worked for the first import but another problem is that I can only upload 3-4 videos at a time before the photos app says something went wrong and I have to start the whole process all over again. Because of this, when I go to import again it just freezes once it hits my total photo and video count. This problem has been persistent ever since I started uploading photos and videos this past year or two and it really hinders my progress. Thanks for any help.

-Gabriela

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481 answers

Anonymous

2020-06-30T20:02:50+00:00

I cant get it to work correctly. I believe it is a windows 10 problem as it was Ok until it updated about 6 months ago
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Anonymous

2020-06-30T21:38:09+00:00

I b elieve you are correct but feel Microsoft and Apple need to talk. This is very frustrating.
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Anonymous

2020-06-30T21:46:29+00:00

I b elieve you are correct but feel Microsoft and Apple need to talk. This is very frustrating.

My phone is Samsung and now downloading using W10 with no problems. I think Apple is overpriced.
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Anonymous

2020-06-30T22:05:06+00:00

I agree, hopefully within the next couple of updates this problem will be fixed
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Anonymous

2020-07-05T08:17:09+00:00

5-7 years old problem. No Fix!
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