Help! I have had this issue for two years now! First on my old laptop with Window 10 and not on this laptop which is brand new may i say.
Is there a solution? Is there another program?
Can someone help please
Photos app freezes upon import / photo importing problems
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Anonymous
Hello, I was trying to import photos from my iPhone via charging cable and upon import the photo app freezes. I reset my phone and tried again and it worked for the first import but another problem is that I can only upload 3-4 videos at a time before the photos app says something went wrong and I have to start the whole process all over again. Because of this, when I go to import again it just freezes once it hits my total photo and video count. This problem has been persistent ever since I started uploading photos and videos this past year or two and it really hinders my progress. Thanks for any help.
-Gabriela
Windows for home | Windows 10 | Connect Phone and PC
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Anonymous
2020-05-06T20:58:01+00:00 -
Anonymous
2020-05-06T21:33:24+00:00 You can try the following:-
Rest your photo app, go to
Settings -> Apps -> MS Photos -> Advanced -> Reset
Then connect your device. You might need to click Try Again a few times.
If that does not work and you are trying to download from an iPhone then you could try this:-
stop Apple Mobile Device service, restart it, restart computer and it now does work.
Here is the link to carry out the procedure https://www.thewindowsclub.com/cant-import-photos-iphone-windows-10-pc
If that does not work then try CCleaner as suggested by a poster a few posts earlier.
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Anonymous
2020-05-07T08:53:39+00:00 This is no solution, there is no solution, microsoft isnt able to fix it.
END OF THE STORY
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Anonymous
2020-05-07T11:10:41+00:00 This is no solution, there is no solution, microsoft isnt able to fix it.
END OF THE STORY
Agree. I'm past frustrated with this. I tried it all, I reckon my hours wasted would pay for a Mac Computer to work properly with my iPhone. That would solve it!