Photos app freezes upon import / photo importing problems

Anonymous
2019-09-12T23:08:28+00:00

Hello, I was trying to import photos from my iPhone via charging cable and upon import the photo app freezes. I reset my phone and tried again and it worked for the first import but another problem is that I can only upload 3-4 videos at a time before the photos app says something went wrong and I have to start the whole process all over again. Because of this, when I go to import again it just freezes once it hits my total photo and video count. This problem has been persistent ever since I started uploading photos and videos this past year or two and it really hinders my progress. Thanks for any help.

-Gabriela

Windows for home | Windows 10 | Connect Phone and PC

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  1. Anonymous
    2020-06-16T04:06:04+00:00

    No

    If that does not work then check if your W10 is version 2004. There is a link for the update a few pages back.

    I updated to that version and it works but only if I follow the following procedure, lol.

    This is for my iPhone XS. When I plug it in, the photo app immediately boots up and the scanning shows to have failed. Rather then clicking "Try Again" I click "Cancel". Then click on Import and it has worked from there every time.

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  2. Anonymous
    2020-06-16T02:00:13+00:00

    does resetting the photos app delete the photos?

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  3. Anonymous
    2020-06-14T23:23:28+00:00

    Hahaha

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  4. Anonymous
    2020-06-14T21:52:34+00:00

    Samsung camera and  canon SD card- can't load photos - tried a couple of the forum recommendations to no avail-

    Will MS forward a fix?

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  5. Anonymous
    2020-06-14T17:33:19+00:00

    This is a lot of steps to fix a windows app. Since i purchased a product with software and hardware i shouod be able to just plug in my cable and transfer pics. Jeez this is so trying.

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