Photos app freezes upon import / photo importing problems

Anonymous
2019-09-12T23:08:28+00:00

Hello, I was trying to import photos from my iPhone via charging cable and upon import the photo app freezes. I reset my phone and tried again and it worked for the first import but another problem is that I can only upload 3-4 videos at a time before the photos app says something went wrong and I have to start the whole process all over again. Because of this, when I go to import again it just freezes once it hits my total photo and video count. This problem has been persistent ever since I started uploading photos and videos this past year or two and it really hinders my progress. Thanks for any help.

-Gabriela

Windows for home | Windows 10 | Connect Phone and PC

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  1. Anonymous
    2019-12-03T12:50:44+00:00

    find RoronoaZoro3 he provided a dodgy solution that works for some

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  2. Anonymous
    2019-12-03T12:49:48+00:00

    UPDATE- it worked

    SO I have two PCs- the more powerful one was able to get past the select / unselect images stage (this is the next stage after scanning the phone)

    The older dump of a PC pooped itself. BUT the newer PC was able to transfer. I transferred my 2018 pics first, to not overload it.

    So pumped- 30+gb of photos finally safe! Thanks RoronoaZoro3

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  3. Anonymous
    2019-12-03T12:38:04+00:00

    OMG i was able to get pass the PC freezing.... but then came the next challenge of selecting the images to download- i had 4000+ so it may be my old banger not up to transferring so much data.... BUT the firstRoronoaZoro3 'hack' did work!!

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  4. Anonymous
    2019-12-03T06:13:59+00:00

    Solution is to buy an apple mac 😀

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    2 people found this answer helpful.
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  5. Anonymous
    2019-12-03T01:22:56+00:00

    I have the same issue. Have we heard if there is or will be a solution soon?

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