Photos app freezes upon import / photo importing problems

Anonymous
2019-09-12T23:08:28+00:00

Hello, I was trying to import photos from my iPhone via charging cable and upon import the photo app freezes. I reset my phone and tried again and it worked for the first import but another problem is that I can only upload 3-4 videos at a time before the photos app says something went wrong and I have to start the whole process all over again. Because of this, when I go to import again it just freezes once it hits my total photo and video count. This problem has been persistent ever since I started uploading photos and videos this past year or two and it really hinders my progress. Thanks for any help.

-Gabriela

Windows for home | Windows 10 | Connect Phone and PC

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  1. Anonymous
    2020-04-09T18:51:41+00:00

    Unfortunate to have to say:  I've also posted Numerous times in this thread, 

    and I'll confirm that yes,  there has been some sort of change[s] made to the GUI of the Photos App.

    Apparently,  they can waste the time to polish a turd,  but,  it's still a festering turd none the less..  

    Last night,  I literally backed up then deleted every single photo from my Galaxy Note 8.. 

    This morning,  I took 1 photo,  and then captured 1 screen shot..

    Out of curiosity,  I tethered the phone,  the Photos App auto-ran,  searched the device, 

    and of TWO 'photos',  somehow found a few over 400.  Ummm  Okay?!  

    I clicked to import..  Nothing!  

    Then I tried the drop-down bar..  The 2 choices were something like:

    'import photos since last import'  &  'import selected'.  

    That's as far as I was able to proceed..  The f**king app froze Yet Again,  rendering it Useless - As Usual. 

    I waited and waited and waited,  and was just about ready to do a CTRL/ALT/DEL Program Force-Quit, 

    when the Photos App finally decided to commit suicide and disappear by itself..  

    UnF**kingReal..  

    It's too bad there isn't a 'virus' that was engineered to dirt-nap everyone associated with Microsoft..

    Sam -

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  2. Anonymous
    2020-04-09T18:15:15+00:00

    I have posted to this thread a couple of times with the work arounds that have worked for me.  Has anyone else noticed that the user interface on the Windows Photos app seems to have changed?  Or have I just corrupted the app on my PC?  It seemed to have changed yesterday (April 8).  I checked Windows update history and nothing has changed.  The Photos app build is 2020.19111.24110.0  - I am afraid to change anything (run repair, etc.) cuz it actually worked and imported 44 images from my iphone today.

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  3. Anonymous
    2020-04-06T15:02:13+00:00

    Ding, ding, ding. We have a winner. Unchecked that option and no more freezing. Thank you. 

    Unchecked what option?? Please explain in detail...

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  4. Anonymous
    2020-04-06T13:38:23+00:00

    Ding, ding, ding. We have a winner. Unchecked that option and no more freezing. Thank you.

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  5. Anonymous
    2020-04-06T09:57:28+00:00

    Its no solution, its a workaround and has nothing do to with professional working.

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