Photos app freezes upon import / photo importing problems

Anonymous
2019-09-12T23:08:28+00:00

Hello, I was trying to import photos from my iPhone via charging cable and upon import the photo app freezes. I reset my phone and tried again and it worked for the first import but another problem is that I can only upload 3-4 videos at a time before the photos app says something went wrong and I have to start the whole process all over again. Because of this, when I go to import again it just freezes once it hits my total photo and video count. This problem has been persistent ever since I started uploading photos and videos this past year or two and it really hinders my progress. Thanks for any help.

-Gabriela

Windows for home | Windows 10 | Connect Phone and PC

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  1. Anonymous
    2020-06-30T18:36:12+00:00

    I tried the whole adavnced options and now my photo app doesnt work at all. When i try opening old photos it wont let me either.

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  2. Anonymous
    2020-06-27T13:36:43+00:00

    I do that but it doesn’t work, that is why I’m wanting an answer to how to get it to stop freezing

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  3. Anonymous
    2020-06-27T13:24:34+00:00

    I have figured it out!!!! make sure that your computer and whatever you're uploading from is both connect to the Wi-Fi. When you connect your device open the photos app and then hit import "do not let it automatically import"as  you plug in your device. 💜

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  5. Anonymous
    2020-06-26T05:57:53+00:00

    For reasons unknown the latest files from my Iphone can now be selected and will transfer to the nominated directory but only using file explorer, however the files on my camera SD card do not select and still freeze, so I need to locate and manually select and transfer the SD card files to a nominated directory. Why is it so hard to fix this problem, file transfers used to work very well but it has gone down the gurgler, and in particular following updates. Why apply an update without checking that it actually is an improvement and reliable.

    Its a known problem and a bug in Windows 10. Hope a Windows update will fix it.

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