Similar problem, and has just started, but from my camera's flash card, starts to find images but then freezes. Checking in Task Manager shows a very high CPU and memory usage. I am using 64 bit Windows 10.
Photos app freezes upon import / photo importing problems
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Anonymous
Hello, I was trying to import photos from my iPhone via charging cable and upon import the photo app freezes. I reset my phone and tried again and it worked for the first import but another problem is that I can only upload 3-4 videos at a time before the photos app says something went wrong and I have to start the whole process all over again. Because of this, when I go to import again it just freezes once it hits my total photo and video count. This problem has been persistent ever since I started uploading photos and videos this past year or two and it really hinders my progress. Thanks for any help.
-Gabriela
Windows for home | Windows 10 | Connect Phone and PC
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Anonymous
2020-06-10T23:50:12+00:00 -
Anonymous
2020-06-09T13:33:23+00:00 I had the exact same issue.
Found a really simple fix to import all videos and pictures from my iPhone by simply going into My PC then right clicking on Apple iPhone under devices and drivers and then clicking import pictures and videos.
Well done James William Simcock.
This worked fine AND you have the option of deleting after import (which seems to be sporadic on the photo app).
If any errors come up just skip them (that's probably the file that is causing the issue maybe)
If only microsoft had solved this I wouldn't have wasted months trying to get pictures from my iphone...
sad to say this doesn't work for me, from my over 3000 i phone pictures only 40 successfully transferred and then when it came to deleting it dint even swipe the ones that had successfully loaded. I wish we dint have to find ways around this, is this really a lost cause? dont want to have to switch to apple but might have too.
i think my next way will be to see if i can uploaded to my brothers laptop, then save to an external hard drive and then drag and drop to my laptop, not ideal but cant see another way around.
MICROSOFT WHAT ARE YOU DOING???
This did work for me! Plug in your iphone first, then open this PC folder on your folders list, right click on Apple iPhone and click on import pictures and videos. Make your selections and import. Don’t need iTunes.
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Anonymous
2020-06-09T12:56:33+00:00 Just chiming in to say it happens to me as well.
I think MS broke the photo app in the latest update.
I think you are correct! iphone to pc used to be just plug it in and choose an option and transfer photos, bingo! Now it’s screwed...
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Anonymous
2020-06-08T21:40:23+00:00 Dropbox or similar cloud storage options might be the best way to upload and download your photos. Although 3000+ images and videos may take a while to upload and download.
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Anonymous
2020-06-08T21:27:07+00:00 thanks for you help. have tried this way many times but no luck.