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Hi
I've been trying to install Feature update to Windows 10, version 1903 via windows update and I keep getting the following error:
There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:
Feature update to Windows 10, version 1903 - Error 0xc19001e2
Its been 7 times now & and I've even tried to disable my Antivirus (Eset) but nothing is working. How do I go about it? I recently signed into the Insider program, that's how I got the update
Any help appreciated
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Dell Latitude E7440.
Just finally installed 1903 update.
It helped me to delete Dell Encryption and Dell Data Security.
Go to C:\Program Files (x86)\Dell\Dell Data Protection and uninstall it all with Run as Administrator.
Then restart.
Next simply go into Windows Update panel and install.
P.S. Also don't forget to delete all files into C:\Windows\SoftwareDistribution folder (i don't know exactly if it's needed, but I've deleted it couple weeks ago).
Profit!
Hi PETZO,
I'm Stefano an Independent Advisor here to help you.
I suggest you to update using Windows Update Assistant:
https://go.microsoft.com/fwlink/?LinkID=799445
Hello,
Please refer the guided walk-through mentioned in this support article to fix update issues:
https://support.microsoft.com/en-us/help/10164/fix-windows-update-errors
If that doesn't helps you, try this:
Open administrative Command Prompt and type following commands one-by-one followed by Enter key.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Close Command Prompt and see if you can proceed to install V1903.
If issue still persists, try to reset Windows Update components:
https://docs.microsoft.com/en-us/windows/deployment/update/windows-update-resources
If nothing works, you can upgrade to Windows 10 V1903 using ISO file.
Refer this step-by-step guide:
https://www.kapilarya.com/how-to-upgrade-to-windows-10-using-iso-file
Let us know if this helps!
Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.
Uninstalling the Dell Encryption/Security software fixed the problem for me. Uninstalled, rebooted, then finally, the 1903 update finally succeeded.
Although I had to use a third party tool to handle the prerequisite removals of Dell Encryption applications hidden from the Control Panel, removal of Dell Data Security was the fix for my issue. THANK YOU!
I have tried everything possible, cleared disk space, uninstall all dell programs, ran it with Windows update offline, ......, everything.
I also have DELL laptop. Update of 1809 and 1903 have failed 20 times on the same step.... "problem running preinstall.cmd scripts."
I am attaching errors below... I am stuck on this for 50 days as you can see.
----
Feature update to Windows 10, version 1809 x64 2019-06OOB (11)
Last failed install attempt on 7/9/2019 - 0xc19001e2
Feature update to Windows 10, version 1903 (2)
Last failed install attempt on 6/27/2019 - 0xc19001e2
Feature update to Windows 10, version 1903 (7)
Last failed install attempt on 6/26/2019 - 0xc19001e2
Feature update to Windows 10, version 1903 (4)
Last failed install attempt on 6/6/2019 - 0xc19001e2
Feature update to Windows 10, version 1809 x64 2019-05 (6)
Last failed install attempt on 5/21/2019 - 0xc19001e2
