This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi, as per the title. All my pre-update User files are now in a folder with ".000" added to the name. I've already run into problems with programs using the non .000 path e.g. Dropbox. Is there an easy fix for this?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have this exact same issue. Unfortunately it first occurred a couple of weeks ago right before I went on vacation. I didn't have time to look into it then, so am just getting round to it now. However, I no longer have the option to go back to the previous version of Windows 10 because it's been more than 10 days!
Are there any other solutions that anyone can suggest?
Update 29/08/19:
While I wasn't in scope to receive the 1903 update via Windows Update in my original and later posts (I tried to install via MS website), that's now changed since Windows Update has informed me that it has just tried to install 1903, and failed - error code: 0x80240034.
If the mess 1903 made of my system, as described in detail above, is about to repeat itself (i.e. MS has made no changes to prevent this) then I ask that you prevent this 'update' from installing on my system.
I have deferred update installs for the max I can, 35 days - but that prevents all other updates too and I don't want that.
I posted a reply to the original question but nobody answered after over a week so I figured I should have replied to this answer instead. Copying question below, hope you can help. Thanks.
I have this same problem. Not sure that it's specific to 1903, when googling the problem I've seen it happen to other people after upgrading to 1703 and 1803 (I think).
I've tried rebooting numerous times as DaveM121 suggested with no luck. I also did a system restore to the restore point before the 1903 upgrade, also with no luck.
I've been using my laptop for a few weeks since this happened. Except for being weird, I'm not actually having any problems with all of my user files being in the Rick.000 folder, except for the shortcuts in my Quick access list not working because they were still pointing to my old user files. No problems with opening Recent files in Word or Excel, or any other problems I can think of. So unless someone can come up with a solution soon that actually works, I think I'll just leave things as they are and update my shortcuts. And hope that it doesn't happen again after the next upgrade.
Rick
Update: I've managed to roll back to the version before 1903 and it was a painless and pretty fast process, so thanks due to MS for that.
Anyway, thanks for your suggestions Dave.
Hi ArchStant,
You said you Rolled Back the upgrade. Did that sort out your incorrect user.000 profile/folder, and get you really back to where you were before the upgrade. I have the same problem, and am thinking of Rolling Back, but would love to hear from someone who has done that successfully.
Cheers,
netplwiz returns 3 entries listed in the Users tab: my MS hotmail email, ASPNET, and HomeGroupUser$
Task Manager Users tab shows 1 entry - my MS hotmail email.
The MS hotmail email is the same one I use for my MS store log in.
I'm not sure which programs would use my old(correct) User name as part of a path, it's just the (reasonable?) possibility that some might?
