Hey Scott,
I appreciate the suggestion(s) and information provided. At some point, I just stopped participating here; since it doesn't appear to be anything we're doing (or, not doing) that's causing it, then it isn't something we can fix. Microsoft repeatedly gives the same invalid answers -- "Go to this page and read these areas...", where those areas don't even exist -- so I figured I was wasting my time asking them for answers.
It has long seemed like something they're aware is happening, but their Support doesn't have a solution. And, I'm not convinced it will ever be fixed. The new industry trend (going far beyond just Microsoft) is to release buggy software that functions, even if it has a few problems. As a Developer, I find that reprehensible, but it costs less than fixing all the bugs, I guess.
Best of luck --
Dave