Your Phone app shows duplicate sent messages

Anonymous
2019-07-15T14:34:47+00:00

My Your Phone app is duplicating messages sent, sporadically. This has been happening the past few days. Windows and Your Phone apps have been updated. The duplicates are appearing in my Android texting app (Textra) as well. I have used Pulse, Google Messages, and Samsung Flow previously w/o this occurring.

Windows 10 Pro 1903

Android Pie, standard, non-rooted ROM

'Advisors', please don't ask me to run scannow or complete a repair install...thanks.

***Modified title from: Your Phone app duplicates messages sent***

Windows for home | Windows 10 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

86 answers

Sort by: Oldest
  1. Kapil Arya 38,466 Reputation points Volunteer Moderator
    2020-08-13T12:51:42+00:00

    Hello,

    Try to reset Your Phone app and see if this resolves the issue. 

    1. Click on Start and select Settings.
    2. Click on Apps.
    3. Under Apps and Features, search for Your Phone app.
    4. Click on Your Phone and select Advanced Options.
    5. Under Apps Permission, make sure Background Apps is enabled.
    6. Scroll down and click on the Reset button.
    7. When asked for confirmation, click Yes.

    Just be sure you save any messages you want to another device before doing above steps, as they will all be wiped.

    Hope this helps!

    Referenced from https://forums.tomsguide.com/threads/why-do-some-messages-i-send-show-twice-like-i-sent-the-same-message-twice.211821/.

    Note: Included links in this reply refers to a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments