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My Your Phone app is duplicating messages sent, sporadically. This has been happening the past few days. Windows and Your Phone apps have been updated. The duplicates are appearing in my Android texting app (Textra) as well. I have used Pulse, Google Messages, and Samsung Flow previously w/o this occurring.
Windows 10 Pro 1903
Android Pie, standard, non-rooted ROM
'Advisors', please don't ask me to run scannow or complete a repair install...thanks.
***Modified title from: Your Phone app duplicates messages sent***
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I came to that solution myself a couple of days ago also.
One thing to note, at least when I have WiFi off on Samsung Note 9 is that if I text someone FROM PHONE, even though phone & laptop may be 1' apart, I don't see the text I sent from phone mirrored on the the Your phone PC app but that is fine.
Hey @ScottS21,
Thanks for posting your results. Over the weekend, I found something that seems to be significant: WiFi.
When I enabled the mobile data option, I had my phone's WiFi turned off (which was just to be sure that I was, in fact, using mobile data). And, boom, no dupes. Yay!
Two days ago, I had one duplicate appear, which really vexed me. It vexed me until I realized that I'd kept my phone's WiFi off and -- at the time I had the duplicate -- I'd enabled my phone's WiFi. I immediately turned it off, and haven't had any dupes, since.
As a summary:
(Since 03/17/2020) With the app set to "Sync over mobile data", I've had exactly one duplicate message sent, which was sent while I had my phone's WiFi enabled; with my phone's WiFi off, I haven't had any duplicates.
Best of luck to all -- stay safe!
Dave
I enabled the mobile data option, and it worked very well, for a day, then back to dupes. I cleared cache of my texting app, the your phone companion app, and the link to windows service... so far, limited dupes.
Hey @Scott21 & @Cutt (as well as all others),
Thanks for the info about how to disable the built-in Samsung apps (without rooting the phone); I'm kicking myself for just assuming that I'd have to root the phone, but that's a whole different story.
On a weird hunch, I changed the Sync method so that it uses Mobile Data (instead of WiFi), and have had no duplicates for (yet) 2 days For those interested in trying it:
From what I can tell, this is a binary setting for how the data syncs: If it's off, then it uses WiFi, and if it's on, it uses mobile data. It looks like different phones allow Bluetooth connection (which is how I found this), but mine doesn't.
NOTE that my built-in Samsung Message app has not yet been disabled.
Happy Thursday to all!
Dave
As an update, I have had a few dupes today, so this has not totally solved it. It had been great for over a day. To @Cutt point, I do notice that when a message takes a long time to be sent, there's a likelihood of a dupe; if the message is sent quickly, no dupes.
Regarding the disabling of the Messages app... no root required. I used ADB. Here's an article link that should provide you directions...
https://www.xda-developers.com/disable-system-app-bloatware-android/
Phone: Samsung Note 8
OS: 9 Pie
