Your Phone app shows duplicate sent messages

Anonymous
2019-07-15T14:34:47+00:00

My Your Phone app is duplicating messages sent, sporadically. This has been happening the past few days. Windows and Your Phone apps have been updated. The duplicates are appearing in my Android texting app (Textra) as well. I have used Pulse, Google Messages, and Samsung Flow previously w/o this occurring.

Windows 10 Pro 1903

Android Pie, standard, non-rooted ROM

'Advisors', please don't ask me to run scannow or complete a repair install...thanks.

***Modified title from: Your Phone app duplicates messages sent***

Windows for home | Windows 10 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-03-24T17:51:41+00:00

    Hey @Wayne (live.com#ankonaskiff17)"),

    Thank you very much for this info.

    For what it's worth, I vaguely recall noting this disparity (a few weeks ago) -- a message sent from my phone that wasn't mirrored in the app -- but, I don't really feel like scrolling back through everything to find it, and even if I did, it wouldn't help anything now.

    In some ways, it looks like finding one answer creates another question, doesn't it?  But, more info is always better than less.

    Stay safe!

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  2. Anonymous
    2020-03-24T17:05:34+00:00

    As I would rather not disable wifi, I tried disallowing wifi access to Your Phone app and the Link to Windows service via my Adguard app. Unfortunately, messages could not be sent/created in Your Phone app. Guess I'll try disabling wifi as a test for a couple days to see what happens.

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  3. Anonymous
    2020-03-24T13:09:46+00:00

    Tried refreshing the Your Phone Windows application and it DID NOT load messages I sent from phone earlier.

    In some ways it almost makes me wonder if it isn't tied to the Bluetooth link between phone and (in my case) laptop.

    But in some respects not.

    1. With WiFi OFF on phone, phone will mirror what I send from YOUR PHONE application. Text and image.
    2. With WiFi OFF on phone, if I send message from phone (5G), message or image NOT mirrored on YOUR PHONE application
    3. With WiFi OFF on phone, incoming message is on phone (as expected) and on YOUR PHONE application

    In all instances phone and laptop were within 1' of each other.

    Phone is paired to laptop vi Bluetooth

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  4. Anonymous
    2020-03-24T01:22:25+00:00

    Haven't tried. I'll check in morning.

    I turned off wifi on phone a couple of days ago as an experiment and saw that the duplication stopped immediately, other than when I did like some other responder and had enabled it but as soon as I turned off wifi dupes quit.

    I'll  check in morning and reply to this message what I observe.

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  5. Anonymous
    2020-03-23T19:12:58+00:00

    Hi @Wayne (live.com#ankonaskiff17)"),

    Thanks for letting us know of your success (and little bump in the road).

    You mention that -- with your (Samsung Note 9) phone's WiFi off -- a message sent from the phone doesn't automatically appear in the Your Phone app.  Does the Your Phone's Refresh function fix that, or is it permanently missing?

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