Your Phone app shows duplicate sent messages

Anonymous
2019-07-15T14:34:47+00:00

My Your Phone app is duplicating messages sent, sporadically. This has been happening the past few days. Windows and Your Phone apps have been updated. The duplicates are appearing in my Android texting app (Textra) as well. I have used Pulse, Google Messages, and Samsung Flow previously w/o this occurring.

Windows 10 Pro 1903

Android Pie, standard, non-rooted ROM

'Advisors', please don't ask me to run scannow or complete a repair install...thanks.

***Modified title from: Your Phone app duplicates messages sent***

Windows for home | Windows 10 | Connect Phone and PC

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  1. Anonymous
    2020-03-23T13:56:40+00:00

    I enabled the mobile data option, and it worked very well, for a day, then back to dupes. I cleared cache of my texting app, the your phone companion app, and the link to windows service... so far, limited dupes.

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  2. Anonymous
    2020-03-19T15:12:03+00:00

    Hey @Scott21 & @Cutt (as well as all others),

    Thanks for the info about how to disable the built-in Samsung apps (without rooting the phone); I'm kicking myself for just assuming that I'd have to root the phone, but that's a whole different story.

    On a weird hunch, I changed the Sync method so that it uses Mobile Data (instead of WiFi), and have had no duplicates for (yet) 2 days  For those interested in trying it:

    • Go to your phone's "Your Phone Companion" app
    • Open Settings
    • Look for the entry that says "Sync over mobile data"
    • Turn that on

    From what I can tell, this is a binary setting for how the data syncs:  If it's off, then it uses WiFi, and if it's on, it uses mobile data.  It looks like different phones allow Bluetooth connection (which is how I found this), but mine doesn't.  

    NOTE that my built-in Samsung Message app has not yet been disabled.

    Happy Thursday to all!

    Dave

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  3. Anonymous
    2020-03-18T16:14:08+00:00

    As an update, I have had a few dupes today, so this has not totally solved it. It had been great for over a day. To @Cutt point, I do notice that when a message takes a long time to be sent, there's a likelihood of a dupe; if the message is sent quickly, no dupes.

    Regarding the disabling of the Messages app... no root required. I used ADB. Here's an article link that should provide you directions...

    https://www.xda-developers.com/disable-system-app-bloatware-android/

    Phone: Samsung Note 8

    OS: 9 Pie

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  4. Anonymous
    2020-03-18T15:00:15+00:00

    Hey @ScottS21,

    I tend to believe that your "solution" (workaround?) will work, and just makes me increasingly frustrated that I can't disable my own Samsung's built-in Messages app.  Sure, I could root the phone without much problem, but I'm just not sure it's worth it.

    Would you mind sharing model Samsung phone  you have, and which version of Android?

    Happy Wednesday to everyone -- stay healthy!

    Dave

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  5. Anonymous
    2020-03-18T14:56:42+00:00

    Hey Ryan (@Cutt),

    Thanks for the response and the info.  I'm glad that you're sending this info to the Microsoft Dev team, and hope that they're able to do something with it.  Obviously, I'd love to hear about anything you hear back from them.

    Hopefully, we'll all be able to get this solved, someday.

    Dave

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