[Case Closed; No Solution] Windows 10 keeps failing update to 1903

Anonymous
2019-09-20T12:49:46+00:00

Hello,

I'm currently running 1803 and every single time I am trying to upgrade to 1903 I got a BSOD with a PFN List Corrupt.

  1. I have tried several method: let Windows Update download and install; Creating a Win10 installation Media in USB
  2. I have more than 43GB of free space.
  3. I've run File System checker, CheckDisk, and any other tool / utility

The other day I change MSConfig and select selective startup to disable other services/programs to load and after rebooting my PC couldn't even find Windows booting to a Boot Manager where only Windows 7 was an option (??????) (My original OS was Win7 but I upgrade to Win10 through Microsoft Upgrade Program) but no trail of Win7 neither. I used a third-party boot utility that fix the boot and I'm again in Win10 that keeps reminding me that I have an old version, that I would not get more updates and I have to upgrade... but the damn update keeps failing after download, reboot, install and after the 2 or 3 reboot in the installation process I got the ERROR.

I need like 2 restarts to see see the message saying is putting all back to previous state and then boot again and still ion ver 1803.

Please advice. I have tried all those canned solutions people post on forums with no difference.

Thanks.

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2019-09-23T21:06:12+00:00

    If I tell you the truth, I have no idea why. But here are the files now in ZIP

    http://www.mediafire.com/file/wvbbs98iolar8ec/Win10Logs.zip/file10Logs.zip/f

    Thank you.

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  2. Anonymous
    2019-09-24T00:43:12+00:00

    I found some errors in you log which were the same errors another problematic system had.

    Of course I do not understand this one so maybe some research or someone else will know.

    Error                 SP     Error converting install time 14/0/218 to structure[gle=0x00000057]

    This one happens several times in the log.  Perhaps it tries several times to fix it and then gives up.  But do you have the C:\User\DefaultAppPool\NTUSER.DAT referenced?

    Error      [0x0803b6] MIG    Can't retrieve group information for user IIS APPPOOL\DefaultAppPool. NetUserGetLocalGroups failed 0x000008AD

    Info                  MIG    Adding indirect mapping for HKCU (C:\Users\DefaultAppPool\NTUSER.DAT) to 0x80000003, S-1-5-82-3006700770-424185619-1745488364-794895919-4004696415

    This last one is also mentioned several times.  It seems to reference something that would have been placed in the folder by the upgrade..

    Info                  CBS    Failed to PrivCopy file from \?\C:$WINDOWS.~BT\NewOS\Windows\Servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~18362.239.1.4\update.mum to \?\C:$WINDOWS.~BT\NewOS\Windows\CbsTemp\360_368953\update.mum [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]

    Info                  CBS    Failed to copy manifest:\?\C:$WINDOWS.~BT\NewOS\Windows\Servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~18362.239.1.4\update.mum to private session store: \?\C:$WINDOWS.~BT\NewOS\Windows\CbsTemp\360_368953
    [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]

    Info                  CBS    Failed to copy manifest: \?\C:$WINDOWS.~BT\NewOS\Windows\Servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~18362.239.1.4\update.mum to private store and verify the content. [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]

    Info                  CBS    Failed to initialize internal package [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]

    Error                 CBS    Failed to create internal package [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]

    If you get to the point of a reset or clean install, I would try to first install IIS completely, reboot and then either uninstall it or try the upgrade again.  If you have the NTUSER.DAT file mentioned in the first error, you might even try removing that entire user or .DAT file, but this is just something I would do and I am fearless.....  ;)

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  3. Anonymous
    2019-09-24T01:06:47+00:00

    Hi Saltgrass,

    I have no clue what is all that. How to read or interpret it. Well, kind of understand when it says error, or failed to...

    1. What do you mean by "But do you have the C:\User\DefaultAppPool\NTUSER.DAT referenced?" I can browse that path and I see the NTUSER.DAT file.

    So far, what I am trying to avoid is a reset/clean install, as I want to keep what I have.

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  4. Anonymous
    2019-09-24T01:27:05+00:00

    We need someone who understands IIS.  A special user was set up so perhaps you could use the IIS Management Console to work around this.  But I really have no clue on how to fix it and cannot do any testing.

    Tomorrow, I will fully install IIS on one of my systems and see what happens.  Maybe it will set up a user as you see.  I am just afraid all the things are part of a corrupted system.

    I can't really see why installing IIS would be a problem, so maybe tomorrow I will know more..  In the old days we would reinstall software if it had not been uninstalled correctly the first time.  Reinstalling may repair the current install.

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  5. Anonymous
    2019-09-24T17:23:25+00:00

    I have now installed IIS and been looking at how this version works.  I think I have a DefaultAPPPOOL but the NTUSER.DAT file is in my User file and not a DefaultAppPool folder.

    There are some .exe or .msc files in the Windows\System32\inetsrv folder which may be used if they will open.  One is inetmgr.exe and the other is iis.msc.  Both open User Interfaces related to IIS.  Possibly one of them might be used to remove or reset an AppPool.

    I can't think of anything else to solve this particular problem.  Someone who knows or someone who actually has the problem needs to do the troubleshooting.

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