Microsoft Store and various apps don't work in Windows 10 version 1903

Anonymous
2019-07-29T01:52:34+00:00

Since old threads tend to get locked, not allowing more replies, let me say to anyone who comes here from a Google search:

It doesn't look like this problem is going to get solved.  It looks like the Windows installation has to be scrapped and a new clean install from scratch has to be done, followed by reinstalling all applications and repeating all settings of all applications etc.

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Here's the original question:

Microsoft Store and around a dozen other applications don't run.  I tried a lot of things including doing an in-place upgrade from Windows 10 1903 to Windows 10 1903 keeping all files and apps.  What it kept was the inability of these applications to run.

Start - Settings - Applications shows around a dozen unnamed applications attributed to Microsoft Corporation.  However, Microsoft Store itself is not one of these.  Microsoft Store is displayed in the list of applications, but doesn't have any size (not 0 bytes, but no size displayed at all), and was updated 2019/06/04.

The command wsreset gives an error message.  The specified device, path, or file cannot be accessed.  There is a possibility that the item can't be accessed because of a permissions problem.  However, I've observed that the Windows folder doesn't contain the subfolder needed by Microsoft Store.  The in-place reinstallation of Windows 10 1903 did not create the necessary subfolders.

sfc /scannnow etc. also do not create the necessary subfolders.

This PC originally ran Windows 7 Pro Japanese and subsequently Windows 10 Pro Japanese.  No other language version has ever been installed on this PC.

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-08-20T07:01:21+00:00

    Norman's problem is opposite to that. Nothing will come in through the Store which hasn't installed properly. He'd almost like to see a virus come in at this point, if the thing would only work. Thanks for participating, sorry for your experience.

    Was it Defender that let the RDP exploit through?

    Defender didn't let the exploit through. Comodo did. I'm in ESET right now looking through everything. It's looking like One of the Comodo programs is trying to make a rootkit when I reboot. Stupid Windows only hibernates unless you tell it to close. I don't wanna reboot. Lol. Looks like I can reformat my drive from this program. I'm thinking there was a mitm when I was downloading comodo

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  2. Anonymous
    2019-08-20T05:02:26+00:00

    I see you're going through a lot. Post a link to your thread here so I can go see what's up. I'm really disappointed Defender let it through.

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  3. Anonymous
    2019-08-20T04:26:43+00:00

    Okay hopefully Norm gets it figured out. I misunderstood, probably because anything is suspect right now. 

    Yes Defender let it through. I know it was before the first patch. Defener has been doing a good job of blocking most of the memory access violations. I thought I might have picked up some malware, was I ever wrong. This is nasty. Now that I know what I'm dealing with I'm checking out everything it does, nulls out registry keys, duplicates processes, logs in impersonate, the whole 9 yards. I'm gonna make a post about it later so maybe I can save someone some aggravation.

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  4. Anonymous
    2019-08-20T04:08:40+00:00

    Norman's problem is opposite to that. Nothing will come in through the Store which hasn't installed properly. He'd almost like to see a virus come in at this point, if the thing would only work. Thanks for participating, sorry for your experience.

    Was it Defender that let the RDP exploit through?

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  5. Anonymous
    2019-08-20T01:45:48+00:00

    If you're starting to see apps from the store that are unsigned you should disconnect your computer from the internet.

    Open the registry editor and navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server. 

    Expand everything and make sure that there is no log in information , Default users , etc in the ANY of the keys. 

    Also open up your event viewer and look at everything carefully. Take note of anything that says Named Pipes , any Event ID 11, Or scvhost.exe  accessing memory it shouldn't. 

    These are the signs of the RDP exploit being used on your machine. I know because I just discovered it on my computer.

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