Instructions & support for de-installing Windows 10 and re-installing it

Anonymous
2019-06-16T00:18:25+00:00

Hello,

After lots of good help from several people, we've decided that my Windows 10 is corrupted, and it's causing the following issue:

     - Entering keyboard data into a 3rd party app.  (and even into Microsoft Word sometimes) causes the 1st two characters to be NOT typed into the App.

       and need to be re-typed.

All attempts to fix this have failed.       I have made nightly backups made of all my personal data.

Can someone in the Community send me the precise set of steps I need to follow, to successfully de-install and re-install the O/S ?

And could that same person help me during the process, with any questions or problems I encounter ?

Thank you,

Gary

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2019-06-16T00:30:54+00:00

    Hi Gary. I'm Greg, an installation specialist and 9 year Windows MVP here to help you.

    Follow these steps which compile the best possible Clean Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better than any amount of money could buy: http://answers.microsoft.com/en-us/windows/wiki...

    To create Windows 10 Installation Media (if necessary on another PC) install the Media Creation Tool and follow the directions here: http://windows.microsoft.com/en-us/windows-10/m.... Uncheck the box for Recommended Settings to choose the exact version and bit rate for the target PC only.

    Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key here: https://www.sysnative.com/forums/hardware-tutor...

    If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first.

    Choose the boot device as a UEFI device if offered, skip the Product Key screen and choose your licensed version only if offered. On second screen choose Install Now, then Custom Install, then at the drive selection screen delete all partitions down to Unallocated Space to get it cleanest, click Next to let it create needed partitions and start install - this makes it foolproof.

    You will get and keep the best possible install to the exact extent you stick with the steps, tools and methods in the linked tutorial. It's a better install than any amount of money could buy and a great learning experience that will make you the master of your PC because you will learn everything that works best and how to apply it with your own hands.

    I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post helped you, I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  2. DaveM121 936.1K Reputation points Independent Advisor
    2019-06-16T09:21:13+00:00

    Hi Gary

    There is no need to de-install Windows 10 . . .

    Backup your data before you begin . .

    You can reinstall Windows 10 at any time and it will not cost you anything !

    Click this link:

    https://www.microsoft.com/en-us/software-downlo...

    to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool

    Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS) to begin installing Windows 10

    At the start of the installation is a window with 2 large buttons, choose the bottom button (Custom: Install Windows Only)

    Then on the next window, for each partition and click Delete

    When you have only one 'Unallocated space' on that drive, select that and click 'Next' to begin the installation . . .

    Since you previously had Windows 10 installed and activated on that PC during the installation process skip the steps which ask for a product key and select the option 'I am Reinstalling Windows 10 on this PC', and activation will not be an issue, your PC will have a digital entitlement stored on the Microsoft Activation Servers

    Make sure you install the same Edition of Windows 10 (Home, Pro . . . etc.) you previously had installed to avoid Activation issues

    If you have problems booting from a boot disc, you may have UEFI BIOS:

    Insert the Bootable Installation Media, then go into your BIOS and make the following changes:

    1. Disable Secure Boot
    2. Enable Legacy Boot
    3. If Available enable CSM
    4. If Required enable USB Boot
    5. Move the device with the bootable disc to the top of the boot order
    6. Save BIOS changes, restart your System and it should boot from the Installation Media

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  3. Anonymous
    2019-06-16T15:24:35+00:00

    DaveM121,

    Thank you for sending me your recommendations.    While the link you gave me https://www.microsoft.com/en-us/software-downlo... is valuable, I couldn't find the source for all of the steps you sent after that (in italics below).

    Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS) to begin installing Windows 10

    At the start of the installation is a window with 2 large buttons, choose the bottom button (Custom: Install Windows Only)

    Then on the next window, for each partition and click Delete

    When you have only one 'Unallocated space' on that drive, select that and click 'Next' to begin the installation . . .

    Since you previously had Windows 10 installed and activated on that PC during the installation process skip the steps which ask for a product key and select the option 'I am Reinstalling Windows 10 on this PC', and activation will not be an issue, your PC will have a digital entitlement stored on the Microsoft Activation Servers

    Make sure you install the same Edition of Windows 10 (Home, Pro . . . etc.) you previously had installed to avoid Activation issues

    If you have problems booting from a boot disc, you may have UEFI BIOS:

    Insert the Bootable Installation Media, then go into your BIOS and make the following changes:

    1. Disable Secure Boot

    2. Enable Legacy Boot

    3. If Available enable CSM

    4. If Required enable USB Boot

    5. Move the device with the bootable disc to the top of the boot order

    6. Save BIOS changes, restart your System and it should boot from the Installation Media

    Is there a link for the above steps ...? Not challenging your instructions, but I've seen that the authors of this stuff frequently insert other links, that are helpful for this 76-ear old non-Windows expert. 

    Warm regards,

    Gary

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  4. DaveM121 936.1K Reputation points Independent Advisor
    2019-06-16T15:30:15+00:00

    Hi Gary

    Those instructions come from years of installing Windows (7, 8 and 10) on hundreds of PC's

    Honestly, my mantra is always KISS (Keep it Simple and Straightforward), I have found that articles that link off into other articles can become like spaghetti and the user can sometimes get lost going form page to page

    Once you have created the bootable Windows 10 installation media, follow those steps and Windows 10 should install with no problem . .

    I will be here for a good while yet, if you have any difficulty ith the steps, come back and we can work through it . . .

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  5. Anonymous
    2019-06-17T15:39:11+00:00

    Hi DaveM121,

    I now have the bootable USB flash drive to start the process.

    You sent: 

    Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS) to begin installing Windows 10

    I don't understand the steps I do for the above*.   What do I do to "boot from this Installation media" I created ?*

    Gary

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