update 1903 sound problem

Anonymous
2019-03-23T14:32:25+00:00

I have just updated to 1903, and have lost all sound. I have a Creative Audigy2 ZS Pro, yes, I know it's old, but it was working perfectly on build 1809.

After this 1903 update, no sound, so I went back to 1809, and hey presto, I got my sound back. I then tried the very latest 1903 build, but lost the sound again. Have MS got an answer? I will have to go back to 1809 if I want to hear anything, but can wait a day or so if anyone at MS can give me a solution.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-06-11T22:04:06+00:00

    just because it says it is the latest update doesn't mean it isn't corrupted.   Reload the software.

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  2. Anonymous
    2019-06-11T22:10:25+00:00

    But not for windows 10

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  3. Anonymous
    2019-06-12T20:46:51+00:00

    Hi JBMouse

    you haven't mentioned which sound card you have, however, there is a known issue in the latest insider build (1903 has not been released yet).

    "Creative X-Fi sound cards are not functioning properly. We are partnering with Creative to resolve this issue".

    This was written in March, 2019. It is now 6/2019 and still no fix for Creative Labs. Just installed update 1903. I have a Creative X-Fi music extreme sound card. Not working with this update. It is using my monitor sound.  Why would Microsoft push an update when there are issues?  I still say Windows 7 was the best operating system. Windows 10 is not even close. Always a problem with Win 10.

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  4. Anonymous
    2019-06-12T21:59:30+00:00

    I did say in earlier post the sound card is a Audigy 2 zs and i have given up trying too get it too work have gone back too 1809 all works perfect. Hopefully  microsoft will com up with a fix

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  5. Anonymous
    2019-06-13T10:56:38+00:00

    same here. 1903 is incompatible, 1809 works flawlessly.. cmon microsoft or creative... fix this!!!

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