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I have just updated to 1903, and have lost all sound. I have a Creative Audigy2 ZS Pro, yes, I know it's old, but it was working perfectly on build 1809.
After this 1903 update, no sound, so I went back to 1809, and hey presto, I got my sound back. I then tried the very latest 1903 build, but lost the sound again. Have MS got an answer? I will have to go back to 1809 if I want to hear anything, but can wait a day or so if anyone at MS can give me a solution.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello guys.
I'm using a Creative Soundblaster Play3! and I have troubles with microphone.
The microphone is working coz I can hear my voice in the headset, but in teamspeak, discord and windows seems is not working.
This happened after windows update a couple of days ago. How can I fix it?
you could try the latest drivers from the creative website and the audio troubleshooter before rolling back to 1809
settings -> update & security -> troubleshoot playing audio
looking through the feedback, it seems nobody else has mentioned that card, but then most don't mention the sound card they are using, although I believe it is reported in the telemetry.
I have been unable to confirm that the problem affects other creative cards but it is possible.
I am using a VIA chipset like 22 something or 21 something with the very same problems. What is needed is a mixer program to go into windows which most probably can vector the sound data anywhere one may want it to be. Such a mixer program should be written by Microsoft and included within the operating system.
I Updated to 1903 using a windows image file then updated all my drivers, I used the latest audio driver by gigabyte who manufactured the motherboard. I had to uncheck the listen box for line in and make line in be the default everything for recording and now the other programs like recallpro and audacity will record unlike before. I set the driver to 192000 sps and 24 bits and all seems now to be OK. 1903 is actually functioning better than the previous windows 10 except the USB wl mouse which always gives me troubles by being temperamental ever since wireless came out. I would rather see things be fiberoptical than wireless since glass fishing lines do not pick up or transmit less than light waves. This case is now closed for myself. Good Luck Cruel World :-)
I am not sure, I had been working on this problem so long that I was just glad that he fixed. I did not ask him what he did but it looked like he uninstalled the update (1903)) and then updated all of the drivers at that point. He then reinstalled the update (1903). I might point out that I checked my drivers before I first installed the update but there must have been on I missed.
What did he do too fix ot
I have an account with Geek Squad and called them. It took the tech about 3 hours to find and repair the problems. Thanks for your help I try to fix "problems" caused by Window updates, but this one I needed more.
