update 1903 sound problem

Anonymous
2019-03-23T14:32:25+00:00

I have just updated to 1903, and have lost all sound. I have a Creative Audigy2 ZS Pro, yes, I know it's old, but it was working perfectly on build 1809.

After this 1903 update, no sound, so I went back to 1809, and hey presto, I got my sound back. I then tried the very latest 1903 build, but lost the sound again. Have MS got an answer? I will have to go back to 1809 if I want to hear anything, but can wait a day or so if anyone at MS can give me a solution.

Windows for home | Windows 10 | Devices and drivers

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  2. Anonymous
    2020-04-11T16:05:23+00:00

    Audigy 2 Platinum with the Breakout Box

    Win 10 Pro x64 ver1909 OSbuild18363.752

    Intel i7 on Asus Z87-K

    Hi:  I have solved the problem and the Audigy is functioning normally again.  Before you read on, this is a specific solution created by an issue with the Creative Game Port.  Look in device manager and if you have a category called "Other devices" containing a sub-category called "PCI Input Device" having a yellow alert symbol then this solution may apply.  Best practice to capture the steps you take.

    Goto: Device Manager -> Other devices -> PCI Input Device

    Present: the properties dialogue with a right click on "PCI Input Device".

    The Events tab page will probably have an error:

    Device ... was not migrated due to partial or ambiguous match.

    On the Driver tab:

    Select: Update the driver for this device.

    Select: Browse for drivers on your computer.  (Not the search for best drivers).

    Select: Search for drivers in this location:

         Browse to the directory containing Daniel K’s Support Pack having the file "wdma_emu.inf".

    On the General tab the Device Status should say: "This device is working properly".

    **Dismiss:**the properties dialogue "PCI Input Device" and return to Device Manager.

    At this point, Device Manager will refresh automatically causing:

      1.  "Other Devices" category will disappear (unless you have more devices).

      2.  In the category "Sound, video and game controllers" a selection for "Creative Game Port" will appear.

    Additional Tricks:

      1.  Run the Troubleshoot function in Settings -> System -> Sound

      2.  Restart the service "Windows Audio Endpoint Builder".

      3.  Save your notes then shutdown and cold start your machine.

      4.  Keep your eyes open and LOL. ****

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  3. Anonymous
    2020-04-11T00:35:51+00:00

    so this is the solution..tx

    I tried that but it didn't work for me.

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  4. Anonymous
    2020-04-11T00:25:03+00:00

    so this is the solution..tx

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  5. Anonymous
    2020-04-10T22:05:37+00:00

    @Skipping_Bullett

    That's not the problem here. 

    I still have the original installation files and have run them but it doesn't help.

    There is something in 1909 that stops it from working.  It's not a case of the update having removed something.

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