update 1903 sound problem

Anonymous
2019-03-23T14:32:25+00:00

I have just updated to 1903, and have lost all sound. I have a Creative Audigy2 ZS Pro, yes, I know it's old, but it was working perfectly on build 1809.

After this 1903 update, no sound, so I went back to 1809, and hey presto, I got my sound back. I then tried the very latest 1903 build, but lost the sound again. Have MS got an answer? I will have to go back to 1809 if I want to hear anything, but can wait a day or so if anyone at MS can give me a solution.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-06-14T00:56:29+00:00

    I spent all day yesterday with .

    MS support.

    In the end  they told me the issue was my bios version. No surprise, the issue is still present after an update. The problem was not present right before and present after. That's pretty compelling evidence, but in my experience Microsoft will not admit there's a problem until there's enough voices crying foul.

    "It will work perfectly" he said condescendingly.

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  2. Anonymous
    2019-06-14T00:42:22+00:00

    I'm having the same issue with 1903 and Realtek (on bluetooth device) I had to revert. Are they aware of this issue? My greatest fear is this will go unnoticed and unfixed. Did you find a way to fix the problem Renwick or were you also forced to revert? Sound completely broken is unacceptable.

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  3. Anonymous
    2019-06-13T19:29:53+00:00

    I have the same problem with Reaktek sound card.  Working ok before upgrade to 1903

    Renwick

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  4. Anonymous
    2019-06-13T11:37:54+00:00

    Agree microsoft broke it microsoft fix it will be staying on 1809

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  5. Anonymous
    2019-06-13T11:07:10+00:00

    also tried the steps described in here https://www.kvraudio.com/forum/viewtopic.php?f=16&t=371831&start=225

    but no luck :[

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