you could try the latest drivers from the creative website and the audio troubleshooter before rolling back to 1809
settings -> update & security -> troubleshoot playing audio
looking through the feedback, it seems nobody else has mentioned that card, but then most don't mention the sound card they are using, although I believe it is reported in the telemetry.
I have been unable to confirm that the problem affects other creative cards but it is possible.
I am using a VIA chipset like 22 something or 21 something with the very same problems. What is needed is a mixer program to go into windows which most probably can vector the sound data anywhere one may want it to be. Such a mixer program should be written by Microsoft and included within the operating system.