Windows phone can't connect

Anonymous
2019-02-12T18:26:49+00:00

I have tried to set up several phones but none of them will let me sign in to my Microsoft account. It just tells me "we Can't connect right now. Please wait a few moments and try again.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-11-20T19:53:39+00:00

    so how we gonna fix it then i have same problem with 520 but i cant connect to microsoft account

    Nothing you can do until Microsoft fix it. Do NOT hard reset or reinstall firmware, this will not solve the problem because it has nothing to do with your device.

    Well, I did a week ago a hard reset on my Lumia 625 just to start fresh with it and install for the last time all apps I'll use on the phone before the Store goes down. And I didn't know I can no longer sign in with my account.

    So, what could be the problem? It's Microsoft related of they already dropped the support?

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  2. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2019-11-20T10:54:24+00:00

    so how we gonna fix it then i have same problem with 520 but i cant connect to microsoft account

    Nothing you can do until Microsoft fix it. Do NOT hard reset or reinstall firmware, this will not solve the problem because it has nothing to do with your device.

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  3. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2019-11-20T10:53:23+00:00

    Your advice no longer works as of November 2019. Not any windows phone device could connect to the store!

    Have you tried with a phone running on Windows 10 Mobile ?

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  4. Anonymous
    2019-11-20T10:50:32+00:00

    so how we gonna fix it then i have same problem with 520 but i cant connect to microsoft account

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  5. Anonymous
    2019-11-20T05:02:38+00:00

    Your advice no longer works as of November 2019. Not any windows phone device could connect to the store!

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