Windows phone can't connect

Anonymous
2019-02-12T18:26:49+00:00

I have tried to set up several phones but none of them will let me sign in to my Microsoft account. It just tells me "we Can't connect right now. Please wait a few moments and try again.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-11-21T13:21:31+00:00

    i think im gonna give a call to microsoft suupport to ask whats going on

    Well, when it comes about things like this, I do not trust MS. As we can see, after a week, the answer from MS is nothing but "The Sound Of Silence".

    I understand that we, the users of Lumia (8.1 or not), are few. But we exist, however; as do the obligations of MS to us, yet.

    I live in the EU and Monday, at the first hour, I'll fill a complaint at the European Comission. It's plenty of time (untill December 15) for a factual constatation regarding of this issue. And after that, for an investigation, if needed.

    I know: "what a big deal is that phone?" In this case, for me, it is not about the phone. It's about an entire concept which leads MS in business, thru times. Ideally, this concept must disappear. And I am an idealist :) .

    you really should do that! actually i dont like android or ios cause windows phone more goergous than them and when we started to use windows phones we allready get dark theme better music player and less ram more performance thats why im still using my 520 and i dont want to change it

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  2. Anonymous
    2019-11-21T11:06:50+00:00

    i think im gonna give a call to microsoft suupport to ask whats going on

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  3. Anonymous
    2019-11-21T10:21:20+00:00

    Well, I did a week ago a hard reset on my Lumia 625 just to start fresh with it and install for the last time all apps I'll use on the phone before the Store goes down. And I didn't know I can no longer sign in with my account.

    Hi!

    So did I with a Lumia 640 LTE with Win8.1 Update2 on Nov 14. Since then I get the famous message "... Try again later" etc when I want to sign in to MS account. November 14 to 21... Exactly same time, two other Lumia phones of my family can't load "my apps" section in Store with c101a006 error, another celebrity. From later to later I think we'll not be able to sign in or install some apps. Ever.

    In time, I saw too many... bizarre (in)decisions from MS and I'm not so optimistic, sorry. In short, I believe MS has close the Store one month in advance, in fact. MS has a whole history of controversions (the gentle term) behind.

    It is my opinion and I'll be glad if I am wrong. We'll see. December 15 is coming in three weeks.

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  4. Anonymous
    2019-11-20T20:04:55+00:00

    Your advice no longer works as of November 2019. Not any windows phone device could connect to the store!

    Have you tried with a phone running on Windows 10 Mobile ?

    i need to install it first but first of all i need to unlock my bootloader to install it

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  5. Anonymous
    2019-11-20T19:53:39+00:00

    so how we gonna fix it then i have same problem with 520 but i cant connect to microsoft account

    Nothing you can do until Microsoft fix it. Do NOT hard reset or reinstall firmware, this will not solve the problem because it has nothing to do with your device.

    Well, I did a week ago a hard reset on my Lumia 625 just to start fresh with it and install for the last time all apps I'll use on the phone before the Store goes down. And I didn't know I can no longer sign in with my account.

    So, what could be the problem? It's Microsoft related of they already dropped the support?

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