This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I have tried to set up several phones but none of them will let me sign in to my Microsoft account. It just tells me "we Can't connect right now. Please wait a few moments and try again.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
so how we gonna fix it then i have same problem with 520 but i cant connect to microsoft account
Nothing you can do until Microsoft fix it. Do NOT hard reset or reinstall firmware, this will not solve the problem because it has nothing to do with your device.
Your advice no longer works as of November 2019. Not any windows phone device could connect to the store!
Have you tried with a phone running on Windows 10 Mobile ?
so how we gonna fix it then i have same problem with 520 but i cant connect to microsoft account
Your advice no longer works as of November 2019. Not any windows phone device could connect to the store!
I presume that you have tried my instructions from step onward. This worked OK for me in the spring. If it no longer works then it may be something to do with the withdrawal of support for Windows 8.1 phone. I presume that the phone is a model supposedly up-gradable to Windows 10.
I am sorry, but I don't think I can help further.
