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When I try to access the Microsoft Store I get Error Code: 0x80131500 CV: 0H5MOZaq8Uye8k8W
I've tried wsreset.exe- no success
I've tried https://support.microsoft.com/en-us/help/4027498/microsoft-store-fix-problems-with-apps - no success
I've tried to reset my region, language, and speech - no success
I've deleted the contents of the download directory and the datastore directory in c:\windows\softwaredistribution - no success
Ideas?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Before you go through all of the Ultra-Geeky hassle (and possibly dangerous) methods above, try checking your Internet Security settings as outlined below:
Possible Fix:
Search for "Internet Options"
Open the App
Select the "Advanced" Tab
Scroll to the Bottom of the List where you can see "Use SSL/TLS"
UN-Select SSL 3.0 and TLS 1.0 and 1.1
SELECT TLS 1.2 and (If Available) TLS 1.3
Click "Apply"
Click "OK"
Reboot Computer
YMMV
Good Luck!
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Hi,
I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.
Please try the connection related troubleshooting steps here:
https://www.yourwindowsguide.com/2018/08/resolv...
Content on the above blog is written by a Microsoft MVP so it is safe. However do watch out for the ads.
The above replies didn't resolve my issue. However, my issue was finally resolved by go to Settings - Network&Internet - WLAN - Choose apps that can use your WLAN data, and turn on the Microsoft Store there.
I don't know why all the apps here are turned off in my PC...
Thank you！ buddy！
your answer helped me!
I've tried the above 7 tips, but still can't run winstore, your way really helped! thx!
The above replies didn't resolve my issue. However, my issue was finally resolved by go to Settings - Network&Internet - WLAN - Choose apps that can use your WLAN data, and turn on the Microsoft Store there.
I don't know why all the apps here are turned off in my PC...
Thank you！ buddy！
your answer helped me!
I've tried the above 7 tips, but still can't run winstore, your way really helped! thx!
How do you choose which apps can use wlan, I can't find any option to do that?
I'm using win10 2020H2 on my surface pro 7, I can find the option down the internet option menu, but I just can't find it down the menu on my office's computer which is also running on win10, I guess there is certain difference between the win10 OS.
but the post above do solve my problem.
