To PLEASE, and others with this Error. I will Re-Post some suggested items that will resolve this problem 98% of the time. In my opinion, this is not a Microsoft Store or Microsoft problem, but it is a Internet Communication and Security issue that affects
Microsoft Store. I think when you look at the suggested settings and actions you might agree with me.
Here is the Previous Post on this issue, I know it gets lost in the 26 pages of so many comments:
Microsoft Store Error 0x80131500 (Store will not load and is unable to download apps)
Not sure if you are still having trouble, with 25 pages of stuff to do this is frustrating for sure. I tried most all of them with no
success, but finally did resolve the issue. Here are the suggestions that do work.
Step 1:
You need to go to Internet Options (type Internet Options in the Windows Search Bar)
Select Advanced Tab (it is at the far-right side tab of the window that opens).
There you will have a very big menu of items to check for your particular internet connections.
Ensure the following Windows "Services" are running and set to Automatic. Please follow the steps outlined below this list for instructions on how to make changes if needed:
Type "Services" (no quotations) in the Windows Search Bar (Desktop Lower Left Search Bar.) You will see many Windows Services come up. Click on (CHECK / CHANGE) each of those listed below and set them to Automatic. Double check your work.
· Computer Browser
· DHCP Client
· DNS Client
· Network Location Awareness
· Function Discovery Resource Publication
· Plug and Play
· SSDP Discovery
· Storage Server
· Server
· UPnP Device Host
· TCP/IP NetBIOS Helper
· Workstation
· Save and Restart
Step 2:
So, after many tries, I've found a solution that worked for me and I hope will work for you too (and for everyone will read this post).
Thanks to Bob - he has this suggestion in posts.
In my case the problem was caused by TLS / SSL certificates. I solved in this way:
1 - click on STARTand type "Internet Options"
2 - click on it and when a new windows will pop-up click on ADVANCED
3 - scroll down till the end
4 – Unflag (EMPTY BOX)"Use SSL 3.0", "Use TLS 1.0", "Use TLS 1.1" DO THEM ALL
5 - Flag (Check Box)"Use TLS 1.2", "Use TLS 1.3 (experimental)"
6 - click on APPLYand then close the window
7 – Restart Computer then check to make sure the settings are correct
| <br> <br><br><br><br><br><br><br><br>Step 3:<br><br><br><br><br><br><br><br>- Type "Ethernet settings" in the Windows Search bar.<br><br><br><br>- Then select "Change adapter options" under Related setting.<br><br><br><br>- Right click on whichever network you are currently connected to then select "properties". A window will pop up.<br><br><br><br>- Under the "Networking" tab of that window, select "Internet Protocol Version 4 (TCP / Pv4) and select properties. Another window will pop up.<br><br><br><br>- In the bottom half of this window, select "Use the following DNS server addresses".<br><br><br><br>- Insert 8 . 8 . 8 . 8 in the Preferred DNS section and 8 . 8 . 4 . 4 in the Alternate section. Then select Ok and close all the windows.<br><br><br><br>- Launch Microsoft Store and see if it works.<br><br><br><br>- If it still doesn’t, you may need to restart your PC and relaunch it.<br><br><br><br>If the above method was unsuccessful, another method you can try is using a VPN program like Cyberghost.<br> That also worked for me. Hope this helps. |
Step 4:
Location Privacy Settings:
Type: Location Privacy Settings (in the Windows Search Bar)
Right Click on the App it brings up
Select: Location (if it does on open the App)
Click / Set: Allow Apps to Access Your Location to ON
Set / Enter: Enter Your DEFAULT LOCATION
Something to think about if you travel in different countries with a Laptop.
Many have found this is the reason they are unable to Download from Microsoft Store.
SEE STEP 6.
Step 5:
Adding Microsoft Store to the “Safe Program” List
The items in black below (Bob's suff) you should do also. Be sure to read his suggestions carefully. Some people have had trouble if their Internet (usually office) is running WLAN. To see if you are on a WLAN. Click the Windows Symbol lower left, then select
Network and Internet. In this window you MAY see WLAN on the Left Side Bar menu. You may just see Wireless. They are similar but different. If you have WLAN you will need to go to the section where you add programs (addresses) that are safe. I believe
Microsoft Store is www.windows.com. might be different. Add it to the list. Possible that your IT Admin has this locked.
Step 6 – Set Region Code
Setting the Region Code is very important.
This is usually set to the Country where the Windows License was first started.
You must set this to the country you are in now
Type:
Region in the Lower Left Windows Search Bar
Should bring up the
Region Settings App.
Change to the Region you are in.
Make a mental note of the setting you find. This could be your problem all along.
Check Date, Time and Year while you are there and make sure they are right.
Apply the Change
Reboot the PC
Check Microsoft Store to see if brings up Apps to use
Additional Possible Cause - Last-Ditch Effort (from a Post around Page 23)
One person who posted stated he had to do an ESD (Electronic Software Delivery) of Windows to correct this error.
This would be a last-ditch effort as it is a complete removal of the Operating System and then some.
This perhaps may address the issue.
When installing Windows you will get to choose a number of options as to which disk and Windows Format to use.
The GUID Partition Table (GPT) was introduced as part of the Unified Extensible Firmware Interface (UEFI) initiative. GPT provides a more flexible mechanism for partitioning
disks than the older Master Boot Record (MBR) partitioning scheme that was common to PCs.
I believe the GPT (GUID) / UEFI is the way to go.