Infrared not recognized

Go to Settings -> Apps  -> Apps & features ->Optional Features

Select IrDA Infrared and click uninstall if it is there proceed to install

I rebooted the machine 

To Install

Go to Settings -> Apps  -> Apps & features ->Optional Features

Add a feature (top of list)

Select IrDA Infrared from the list.

It installs and should be visible in the Optional Features list.

Go back to Control Panel\All Control Panel Items and hopefully you will now see Infra Red icon and features.

This procedure worked for me when I was getting a code 19 in Device Manager.  I am using a generic dongle.

SugaryRain62

OK choices are as FritzMerkel suggests;

Roll back and wait.

• If you have the possibility to rollback on the windows interface great.

IF this is your choice do not miss the time out of 10 days from upgrade for windows to wipe the automatic rollback.

Otherwise if you decide to go forward.

If you successful manage to install the Infrared optional features, following the information in the post.

Look at the device in device manager, click on properties and note the Driver Provider, date and version.

Try to updated or remove and reinstall the device and the drivers via the control panel: device manager.  If you cannot see your dongle in device manager use the show hidden devices option on the view menu.

For the drivers to be installed correctly the InfraRed core components must be already available.

FritzMerkel, you are correct with the 3 layers.

I am not affiliated to any company and am here trying to help others as InfraRed is important for me.

OK I maybe be technically wrong on the semantics;  but as I have been trying to follow Microsoft terminology, I use: 

• The IR device includes: the physical device (often dongle) and the device drivers which are seen in device manager and always work together (you change the device you change the drivers).  The physical device is is the transceiver that actually emits the InfraRed to another device and the drivers required for windows to manage the device.  
• IrDA components (often called IrDA Stack); I have been using, maybe incorrectly, to include all the core Infrared components of windows 10.  The components are the bits connected to the operating system to which controls the communications.  This includes the Stack, the IR protocols and manages communication via the device. 

Even though the device (including drivers) and IrDA components are completely independent they are both required for a working machine. 

All the Windows software programs that I have seen makes calls to the IrDA components (IrDA Components), however I have only seen old applications and devices.

Software program / Application > IrDA Stack > IR device >   ~~~~ Communication by IR ~~~~

Since forever the basic rule of thumb for all services was:

1: install the windows core components

2: Install the specific derivers / application that will use the core component.

as an aside: IR communication is very similar to a real networking services where the application layer, communication protocol and transceiver are all in separate layers inside windows

Technical/semantics question - What's the difference between [IrDA and InfraRed device]? I've been using them interchangeably with IrDA being shorthand for Infrared Device. Not correct?

There is the 'USB dongle gizmo'. I'd guess that is the Infrared device.

Then there are the 'drivers'.

Then there is the stuff (stack?) MS puts in Windows to handle the drivers and make the whole thing work.