Failed automatic update - KB4489899 and KB4486553

Anonymous
2019-03-12T20:07:09+00:00

2019-03 Cumulative Update for Windows 10 Version 1809 for x64-based Systems (KB4489899) -Error 0x8007371c

2019-02 Cumulative Update for .NET Framework 3.5 and 4.7.2 for Windows 10 Version 1809 for x64 (KB4486553) -Error 0x800703f1

These two automatic updates failed.  Any ideas?

Thank you.

Taner

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-03-13T14:50:13+00:00

    Hello TanerS, my name is Irisdiel and I am an independent advisor.

    I suggest you follow the instructions and methods down below to fix your issue.

    Solution 1 – Change Windows Update settings

    Open the Settings app. You can do that quickly by pressing Windows Key + I shortcut.

    When Settings app opens, go to Update & Security section.

    Navigate to Advanced options.

    Now disable Give me updates for other Microsoft products when I update Windows option.

    Scroll down and navigate to Delivery Optimization section.

    Locate Allow downloads from other PCs option and disable it.

    After making these changes, check if the problems with automatic updates are resolved.

    Solution 2 – Free up some space

    Press Windows Key + S and enter disk cleanup. Choose Disk Cleanup from the list of results.

    Select your system drive and click OK.

    Disk Cleanup will now scan your drive. This can take a couple of seconds, so don’t interrupt it.

    When Disk Cleanup window opens, you’ll see a list of files. Select the files you want to remove and click OK.

    Solution 3 – Run Windows Update troubleshooter

    Open the Settings app and go to Update & Security section.

    Select Troubleshoot from the left pane. Select Windows Update from the list and click Run the troubleshooter button.

    The troubleshooter will now start and try to fix the problems automatically. Once the troubleshooter is finished, check if the problem is resolved.

    Hope this helps!

    Thank you and uck,

    Regards- Irisdiel H.

    Nope.  Thanks.

    Taner

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  2. Anonymous
    2019-03-13T14:54:00+00:00

    Hi, TanerS

    My name is Maritza and I am an Independent Advisor. I would be happy to help you today.

    You can reset the Windows Update components.

    Right click your start button and select Powershell(admin) or Command Prompt (admin)

    Type the following hitting enter after each line.

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    Reboot and try again.

    Check this link, I hope it helps.

    https://support.microsoft.com/en-in/help/971058...

    You can also update manually.

    https://answers.microsoft.com/en-us/windows/for...

    Let us know if these steps help you to resolve the issue.

    I tried the first part many times.  It didn't help.

    The second suggestion gets stuck at:

    Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"

    Third part didn't help.

    Thanks,

    Taner

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  3. Anonymous
    2019-03-13T15:27:03+00:00

    What I can recommend is that you completely repair the operating system, but first you must backup your files, although with this method the data is not lost but it is a good idea to backup as a security measure, third-party applications if they are uninstalled, check this link.

    https://www.intowindows.com/repair-windows-10-i...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  4. Anonymous
    2019-03-13T17:37:38+00:00

    Hello,

    PLease give details.

    What are the eros codes now ?

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  5. Anonymous
    2019-03-13T17:38:32+00:00

    Hello,

    I mean do you have new error codes ?

    Please explain what happens. so that I can help you.

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