Failed automatic update - KB4489899 and KB4486553

Anonymous
2019-03-12T20:07:09+00:00

2019-03 Cumulative Update for Windows 10 Version 1809 for x64-based Systems (KB4489899) -Error 0x8007371c

2019-02 Cumulative Update for .NET Framework 3.5 and 4.7.2 for Windows 10 Version 1809 for x64 (KB4486553) -Error 0x800703f1

These two automatic updates failed.  Any ideas?

Thank you.

Taner

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

61 answers

Sort by: Oldest
  1. Anonymous
    2019-03-12T20:13:49+00:00

    Hello TanerS,

    My name is Patricia and I am an Independent Advisor. I am here to help you today.

    Uninstall any third party antivirus

    Execute this tool

    https://aka.ms/wudiag

    Then install the KB from MS catalog

    http://www.catalog.update.microsoft.com/Search....

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2019-03-12T20:13:51+00:00

    Hello TanerS, my name is Irisdiel and I am an independent advisor.

    I suggest you follow the instructions and methods down below to fix your issue.

    Solution 1 – Change Windows Update settings

    Open the Settings app. You can do that quickly by pressing Windows Key + I shortcut.

    When Settings app opens, go to Update & Security section.

    Navigate to Advanced options.

    Now disable Give me updates for other Microsoft products when I update Windows option.

    Scroll down and navigate to Delivery Optimization section.

    Locate Allow downloads from other PCs option and disable it.

    After making these changes, check if the problems with automatic updates are resolved.

    Solution 2 – Free up some space

    Press Windows Key + S and enter disk cleanup. Choose Disk Cleanup from the list of results.

    Select your system drive and click OK.

    Disk Cleanup will now scan your drive. This can take a couple of seconds, so don’t interrupt it.

    When Disk Cleanup window opens, you’ll see a list of files. Select the files you want to remove and click OK.

    Solution 3 – Run Windows Update troubleshooter

    Open the Settings app and go to Update & Security section.

    Select Troubleshoot from the left pane. Select Windows Update from the list and click Run the troubleshooter button.

    The troubleshooter will now start and try to fix the problems automatically. Once the troubleshooter is finished, check if the problem is resolved.

    Hope this helps!

    Thank you and uck,

    Regards- Irisdiel H.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2019-03-12T20:19:14+00:00

    Hi, TanerS

    My name is Maritza and I am an Independent Advisor. I would be happy to help you today.

    You can reset the Windows Update components.

    Right click your start button and select Powershell(admin) or Command Prompt (admin)

    Type the following hitting enter after each line.

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    Reboot and try again.

    Check this link, I hope it helps.

    https://support.microsoft.com/en-in/help/971058...

    You can also update manually.

    https://answers.microsoft.com/en-us/windows/for...

    Let us know if these steps help you to resolve the issue.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2019-03-12T20:20:53+00:00

    Hello

    A pleasure to help you as an independent consultant.

    I recommend you follow the instructions on a possible solution to the incident raised in the following article.


    Disclaimer: This is a non-Microsoft website. The page seems to be providing accurate and secure information. Beware of advertisements on the site that can advertise frequently classified products such as PUPs (Potentially Unwanted Products). Thoroughly investigate any product advertised on the site before deciding to download and install it.

    Best regards

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2019-03-12T20:30:11+00:00

    once again slow mo updates am down loading linux mint as i type am sick off these updates every week that make my pc useless and UN workable  bought chrome book the day update took 2 mins windows il say no more and for work am change to apple windows is realy crap now every update take up 2gb off space and the time you clean that crap up had enough by crap windows and cheerio o and good had windows for years will not have for another day save your self hassle just dump it

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments