Failed automatic update - KB4489899 and KB4486553

Anonymous
2019-03-12T20:07:09+00:00

2019-03 Cumulative Update for Windows 10 Version 1809 for x64-based Systems (KB4489899) -Error 0x8007371c

2019-02 Cumulative Update for .NET Framework 3.5 and 4.7.2 for Windows 10 Version 1809 for x64 (KB4486553) -Error 0x800703f1

These two automatic updates failed.  Any ideas?

Thank you.

Taner

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-03-13T19:25:40+00:00

    I did find this Microsoft site which might be helpful.   This is from 2017 and I have not tried doing the procedure.

    https://docs.microsoft.com/en-us/dotnet/framework/install/repair

    Tried it.  It didn't work but it sent info to Microsoft.

    Thanks,

    Taner

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  2. Anonymous
    2019-03-13T17:38:32+00:00

    Hello,

    I mean do you have new error codes ?

    Please explain what happens. so that I can help you.

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  3. Anonymous
    2019-03-13T17:37:38+00:00

    Hello,

    PLease give details.

    What are the eros codes now ?

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  4. Anonymous
    2019-03-13T15:27:03+00:00

    What I can recommend is that you completely repair the operating system, but first you must backup your files, although with this method the data is not lost but it is a good idea to backup as a security measure, third-party applications if they are uninstalled, check this link.

    https://www.intowindows.com/repair-windows-10-i...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  5. Anonymous
    2019-03-13T14:54:00+00:00

    Hi, TanerS

    My name is Maritza and I am an Independent Advisor. I would be happy to help you today.

    You can reset the Windows Update components.

    Right click your start button and select Powershell(admin) or Command Prompt (admin)

    Type the following hitting enter after each line.

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    Reboot and try again.

    Check this link, I hope it helps.

    https://support.microsoft.com/en-in/help/971058...

    You can also update manually.

    https://answers.microsoft.com/en-us/windows/for...

    Let us know if these steps help you to resolve the issue.

    I tried the first part many times.  It didn't help.

    The second suggestion gets stuck at:

    Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"

    Third part didn't help.

    Thanks,

    Taner

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