Failed automatic update - KB4489899 and KB4486553

Anonymous
2019-03-12T20:07:09+00:00

2019-03 Cumulative Update for Windows 10 Version 1809 for x64-based Systems (KB4489899) -Error 0x8007371c

2019-02 Cumulative Update for .NET Framework 3.5 and 4.7.2 for Windows 10 Version 1809 for x64 (KB4486553) -Error 0x800703f1

These two automatic updates failed.  Any ideas?

Thank you.

Taner

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-03-16T18:52:28+00:00

    Hello,

    Try to reset it with an installation media.

    Create a Windows 10 installation media on a USB flash drive (8 Go min) from this website after careful reading of the instructions on it.

    https://www.microsoft.com/en-us/software-downlo...

    Then connect the W10 installation USB flash drive to your PC, next start your PC and immediately press the required key (see note (1) at the end of the message) to access the boot menu and select the USB flash drive to boot on it.

    Connect the installation media you created to your nonfunctional PC, and then turn it on.

    On the initial setup screen, enter your language and other preferences, and then select Next.

    Select Repair your computer.

    On the Choose an option screen, select Troubleshoot.

    Select Reset this PC to reinstall Windows 10.

    Select the option Remove everything.

    (1) The access key to the boot menu depends on the manufesturer and model of your PC, look at the list below

    https://www.sysnative.com/forums/hardware-tutor...

    Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Do not hesitate to ask for additional explanations in case of difficulty.

    Keep me informed.

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  2. Anonymous
    2019-03-16T12:19:35+00:00

    Hello,

    If you choose the good setup file and proceed as explained, they are compatible.

    Do you get the same errors ?

    I tried to reset my computer twice.  But, I couldn't.  How is this possible?

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  3. Anonymous
    2019-03-15T19:59:41+00:00

    Hello,

    If you choose the good setup file and proceed as explained, they are compatible.

    Do you get the same errors ?

    Was this answer helpful?

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  4. Anonymous
    2019-03-15T14:32:22+00:00

    We did not proceed the same way as there was a SoftWare distribution reset.

    Repair w10 via reinstall with no loss

    Uninstall temporary but completely any third antivirus.

    Clean your drive using cleanmgr comman in admin mode.

    Uninstall your wifi card driver via device manager.

    Update your graphics card driver via device manager.

    Install Windows 10 version 1809 by downloading it from this page

    https://www.microsoft.com/en-us/software-downlo...

    I carried out cleaning, updated wi fi and graphics card, but still cannot install those two updates.

    Are you sure they are compatible with my setup?

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  5. Anonymous
    2019-03-14T21:17:23+00:00

    We did not proceed the same way as there was a SoftWare distribution reset.

    Repair w10 via reinstall with no loss

    Uninstall temporary but completely any third antivirus.

    Clean your drive using cleanmgr comman in admin mode.

    Uninstall your wifi card driver via device manager.

    Update your graphics card driver via device manager.

    Install Windows 10 version 1809 by downloading it from this page

    https://www.microsoft.com/en-us/software-downlo...

    Was this answer helpful?

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