Hello,
I would suggest you to create latest media. Download the Media Creation Tool using this link:
https://go.microsoft.com/fwlink/?LinkId=691209
Hope this helps!
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
I must be doing something wrong because I always have the update fail with some BS error like this. What are the proper steps to run this tool?
I download the tool to the desktop. I'm on an Admin account. I insert a 16GB thumb drive. I format it. I start the tool. I point it to the thumb drive. During the phase where the files are copied to the USB, I get some stupid error like this:
Why are my steps not good enough? Where is the hole in my logic? Or is this tool just written poorly. I'd like to use stronger language here as I used to have to start it all over again and burn bandwidth trying this failed endeavor over and over.
I've heard people make it work by running the tool FROM the USB. Why would that matter? I've tried to write files to the thumb drive just after the format and before running the tool to make sure I have successful writes. Doesn't help.
As a workaround today, I left the error up for a bit. Tried to access the thumb drive and it said it needed to be formatted AGAIN! So I did. Then I just opened the C:$Windows.~WS\Sources\Windows and copied the files to the drive by hand. Made the dang thing myself! WHO WRITES THIS STUFF??
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello,
I would suggest you to create latest media. Download the Media Creation Tool using this link:
https://go.microsoft.com/fwlink/?LinkId=691209
Hope this helps!
Roy,
I asked you earlier how many minutes it takes from when you start MCT to the point of failure,
just curious about timing for the failing cases....
The PS/2 PC was only one of my troubled computers. Best I can do right now is to write to the drive just before it gets to the point of failure and I'll test that when 1909 comes out. Still a little skeptical because I've had the drive open in File Explorer during recent failures. Not sure that keeps the drive awake though. This theory sound pretty plausible though I've never seen any of these drive sleeping issues in the past. I do believe it's a thing so I'm willing to check it.
Hi all, so I was having this exact (well perhaps not exact, but at least the same error message) problem on an MS Surface 2 Laptop which was docked to the Msft dock. Each time the media creation tool was erroring out when moving to the write to USB stage.
I also tried this with my wife's surface tablet - same issue.
So I was like - what could be causing issues with the USB, so I tried it in the dock and also in the USB port of the laptop(s), same error, different USB devices, same error (really annoying). However, I disconnected the docks and everything else that was connected, run the tool and built a successful image on USB.
So wondering if there are any USB hubs etc. connected to your PC that could be contributing to the issue, it was a really annoying issue but fixed for me now. Native USB port on the device, no other USB like devices connected and working, connect the msft doc (which has a USB hub), doesn't work. So this for me must at least have been an issue with addressing the correct USB port and/or something in the creator tool is getting confused.
Not sure if this helps anyone else, but just read through the entire thread to work out what the solution to no avail, so if this helps someone from going through 22 pages then I am game. Hope this helps narrow things down
Cheers,
Chris
You are running a Microsoft program on Microsoft hardware and it fails.
Looks to me like Microsoft has a problem.
Maybe they could fix it.
No hubs here. In fact, one PC has PS/2 keyboard and mouse so no other USB at all but thumb drive.
Roy,
Look on device manager USB controllers.
I'm sure you will see the internal USB Hubs.
Each one has its own power management.
The fact that you don't have anything else on the USB ports is one more reason for the USB to go suspended, if you had the USB mouse and keyboard that may prevent it from going suspended.
All my machines have a USB mouse and keyboard.