Why is Microsoft providing wrong codebase updates for an Intel based cpu machine running Microsoft Windows Professional 10 and acting like a virus?

I telephoned Microsoft on number above +443448002400  for 11:38 mins  at 11:38am with regard to this matter which they seem to have given the reference SRX1469171513ID as I had not received a post on this forum to state that Microsoft was aware of this matter from my telephone call yesterday . This technician passed my call to a service manager who stated he understood that I was talking to him about a serious error but could not help without creating yet another service request under the telephone log.

Even when I explained that there was more than twenty service calls with the chat service  since January 2019.

I am feeling inclined to post this recording of this telephone call as I do not think this manager was helpful at all. If Microsoft responds stating its is aware of this serious error with there Microsoft Update Server platform and state it is looking into the problems that the users are having disabling this service. Then this will not be posted.

Kind Regards

Martin Newbold

I checked my mail and had the following  answer SRX1469171513ID - Microsoft Answer Desk which was gerneral help and therefore was not at at all helpful.

Hello,

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Thanks again,

Microsoft Technical Support

I telelephoned Microsoft on +443448002400 at around 13:47 and spoke  to them for 14mins about this problem which they new nothing about providing them a link and being told it would be refereed to senior management.

I tried to talk to them today eventual spoke to John , Louise D an Microsoft Tech Answer.

I again explained that this was a serious error wth the Micorsoft Update Server sending out wrong code base updates. I explained that each processor library would require a differant compiled version of the code  . He then asked me to do a remote session on a duifferant machine ! GO figure and now suggested an email will solve it.

I have been given a telehone number

I have again had to delete this rubbish from my software distribution folder some 57,000 files of AMD code I was promissd a resolution after 72 hours this was not and never provided . It is now nearly a week later