Why is Microsoft providing wrong codebase updates for an Intel based cpu machine running Microsoft Windows Professional 10 and acting like a virus?

Anonymous
2019-04-02T18:27:35+00:00

Microsoft Windows Professional 10 was using a 64 bit intel chip was downloading only AMD64 updates. I am still receiving these in reference to 1809 update and have to reboot into safe mode and remove the contents of the directory every time the delay ticker is met to stop a 16 hour update cycle with a 52% install and the a forced return to the previous version as the update is trying to apply AMD code to my windows installation on an Intel 64bit processor. Does anyone have a hack on this ticker to reset it at startup to zero so the delay stays in force?

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

82 answers

Sort by: Most helpful
  1. Anonymous
    2019-05-22T16:27:01+00:00

    Maybe you should run those "mysterious" files through an online scanner like VirusTotal which will run it through many engines (they use 70)?

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2019-05-22T12:42:42+00:00

    Your Submission Has Been Sent

    Wed May 22 12:41:44 UTC 2019

    Tracking Number: 43233231

    Your submission has been sent. Many Thanks!

    You will receive an email message from Symantec with this tracking number that will enable you to check the status of this submission.

    First Name:
    Last Name:
    Company Name:
    Email Address:
    Symptoms: Norton Reference 38786860 https://answers.microsoft.com/en-us/windows/forum/all/why-is-microsoft-providing-wrong-codebase-updates/
    Submission Type: File Submission
    Uploaded File Size: 35328
    Uploaded File Name: wups2.dll

    Sincerely,

    Symantec Security Response

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2019-05-22T12:36:41+00:00

    Your Submission Has Been Sent

    Wed May 22 12:36:03 UTC 2019

    Tracking Number: 43233227

    Your submission has been sent. Many Thanks!

    You will receive an email message from Symantec with this tracking number that will enable you to check the status of this submission.

    First Name: Martin
    Last Name:
    Company Name:
    Email Address:
    Symptoms: Norton Reference 38786860 https://answers.microsoft.com/en-us/windows/forum/all/why-is-microsoft-providing-wrong-codebase-updates/
    Submission Type: File Submission
    Uploaded File Size: 69120
    Uploaded File Name: wups.dll

    Sincerely,

    Symantec Security Response

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2019-05-21T23:24:19+00:00

    Norton Refernce 38786860

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2019-05-21T20:50:30+00:00

    Hello Martin!

    Settings in Windows 10

    Here's some info about settings for Windows Update. If you need help with something else, enter your question and I'll try to find the best answer for you.

    Get the latest updates for Windows

    Troubleshoot Windows Update

    Schedule or pause updates in Windows

    What is the windows update service and how do I delete it

    Important: Before we start

    Updates for Windows make sure you have the latest features and fixes, including important security updates that help keep your device running smoothly and more securely. It’s not recommended to uninstall any installed updates from your PC.

    Okay, you're looking for info on how to uninstall updates from your device. Which version of Windows are you using?

    Windows 10

    Windows 8.1

    Windows 7

    Windows 10

    Uninstall updates in Windows 10

    An update history is available so you can see which updates were installed, and when. You can also use this list to remove specific updates, although this isn’t recommended unless it’s necessary.

    1.    Select the Start button, then select Settings > Update & security > Windows Update > Advanced options > View installed update history > Uninstall updates.

    2.    Select the update you want to uninstall, and then select Uninstall.

    o    Note: You’ll need to restart your PC after uninstalling the update.

    Did this solve your problem?

    Yes

    No

    No

    I'm sorry that didn't work. You can try another question, or you can talk to a person.

    Talk to a person

    OK. You can connect to a person below.

    Talk to a person

    Cyril Y. has joined the chat

    Microsoft Answer Tech

    Thank you for contacting Microsoft Support. I am Cyril Y.. How can I help you today?

    Please be aware that if you switch apps or change focus to another window while working with us, you may get disconnected from your chat session. To ensure the best support experience, please stay active in this chat window.

    Hi

    HI

    How are you?

    Fed Up,I understand you can use SC DELETE “ServiceName” binPath= “C:\Program Files (x86)\XXX\ServiceName.exe -c Service.config”

    to delete a service

    what is the Windows Update Service Called

    May I ask, what seems to be the problem with your PC?

    As its name has been changed from WSUS

    There is no problem with my pc expect for the infection called Windows Update

    may I ask, are you using the same PC, while chatting with me now?

    O its a different PC

    Are you still able to access it?

    background: https://answers.microsoft.com/en-us/windows/forum/all/why-is-microsoft-providing-wrong-codebase-updates/e17ec366

    Please answer my question

    Please give me a moment.

    WSUS is for Windows server update services  is the process of controlling the deployment and maintenance of interim software releases into production environments. It helps you maintain operational efficiency, overcome security vulnerabilities, and maintain the stability of your production environment

    Please check this link : https://docs.microsoft.com/en-us/windows-server/administration/windows-server-update-services/get-started/windows-server-update-services-wsus

    ok

    please give me a moment

    Sure.

    Ok so it is still called WSUS . Why then can I not run a Admin command SC DELETE WSUS to delete the service logged in as administrator?

    May I ask, are you getting an error when trying to run a command?

    I am following the information here https://www.technipages.com/delete-services

    there seems to be no error

    I'm trying to pull up the link but it doesn't let me since we have only limited access here

    How to Remove Services in Windows 10

    Posted on July 17, 2018 by Mitch Bartlett 5 Comments

    Remove services from the list in the services.msc utility in Microsoft Windows with one of these two options.

    Option 1 – Command

    You can also remove services using a command line. Hold down the Windows Key, then press “R” to bring up the Run dialog.

    Type “SC DELETE servicename“, then press “Enter“.

    “servicename” should be the exact name of the service.

    you should get the exact service name from the Services.msc console.

    For windows update, the service name should be wuaserv

    wuauserv

    so the command should be SC Delete wuauserv

    Its still there

    Did you restarted the PC after running a command?

    nope

    is this the reason why

    Restart the PC first

    kk thank you for your assistance

    You're most welcome. Please don't do anything just restart the PC, incase our chat get disconnected, please save this case number as your reference in getting back in-touch : 1472398955

    Was this answer helpful?

    0 comments No comments