Computer Disconnects From Internet randomly

Anonymous
2019-04-28T18:28:18+00:00

Hey, my PC keeps randomly disconnecting from the internet. Every 10 or so minutes I have to go to the Wi-Fi settings, disconnect it and reconnect to get my internet back. This is infuriating and I've been looking for a solution for about a month to no avail. This needs to be fixed as it online PC gaming unplayable. I can't stream either since the stream cuts out. This is definitely NOT an internet issue since it ONLY happens to the PC, no other devices. All answers blaming it on my internet will be ignored.

I used to have another PC and it didn't have this issue strangely. But literally as soon as I opened up my new PC, this issue started.

I've  done a lot of searching and pretty much tried every single option under the sun which includes:

Turning off 'allow the computer to turn off this device to save power' on my network adapter

Turning off IPV6 addresses

Restarting the PC

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

48 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2019-05-10T20:58:10+00:00

    Hello, any news on which options I should use in the disk cleaner?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2019-05-10T20:57:43+00:00

    I'm just coming to update this thread to say the issue is still happening.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2019-05-08T22:25:53+00:00

    So it seems that the regular internet does have the same issue too but it's much, much rarer.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2019-05-08T04:40:42+00:00

    I'm still looking for a solution. I don't mean to sound impatient, but I'm in need of a solution ASAP.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2019-05-06T23:29:28+00:00

    I would also like to note to everyone here I am using a 5G connection. I have not tested the normal connection since it does not do what I need it to. The normal connection is too slow and the internet speed is severely hurt when streaming or uploading, so I can't play a game while streaming. 5G is the cutting-edge connection I need and is lightning fast, so using the regular version as a workaround isn't an option for me.

    If, by chance, these issues can be caused from 5G, then I will need a solution to fix the 5G connection, not switch to the inferior version.

    EDIT: So far, no disconnects with the regular version of the connection. I wonder why the 5G version worked on the old PC but randomly disconnects here.  I'll wait longer to see if the disconnects happen with the normal internet.

    EDIT 2: Still clear with the regular internet, switching back to 5G now.

    EDIT 3: And about 15 minutes in, computer disconnects from 5G. Why?

    Was this answer helpful?

    0 comments