Hello, I am an independent consultant willing to help.
Thank you for publishing your question, please open the following Microsoft thread where you will be presented with all the information and a permanent solution to your problem, follow the steps and instructions that appear there:
https://answers.microsoft.com/en-us/windows/for... one
This is the link that is provided there
Problem with the Creative SB Audigy 2 ZS driver: NO SOUND, after the Windows 1903 update
I hope this information solve your problem, I will be attentive to any comments.
Best regards,
Cristhian