KB4493509 fails to install

Anonymous
2019-04-12T15:59:17+00:00

Hello everyone,

this is the first update since upgrade to 1809 that fails to install. I tried everything. Manual downloading, but even manual installing at the end just shows message, that the update couldn't be installed, without any errors. At Windows Update, it's shown an error 0x800f0982. I've done sfc /scannow, no corrupted files. I've done Restorehealth etc, and the error is still there. This is the first time that has happened to me. So should I wait for next update? Or what to do?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2019-05-07T05:23:47+00:00

    If the computer came like that, you are right. They wouldn't do it. But, if you installed the SSD after cloning the HDD to it & then left the HDD also plugged in - that would be bad. Two separate Windows installations plugged in at once is dangerous. But sounds like you never did that. OK, then.

    Keep us informed, & good luck.

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  2. Anonymous
    2019-05-07T06:03:46+00:00

    yea, I really didn't do that. All my updates are installed on SSD disc - on C: disc. On HDD are specially movies and games. I never changed the path of installation.

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  3. Anonymous
    2019-05-07T07:15:31+00:00

    yea, I really didn't do that. All my updates are installed on SSD disc - on C: disc. On HDD are specially movies and games. I never changed the path of installation. 

    What is your PC model? Even my Acer Predator Helios 300 has an SSD and an HDD. And the update installed successfully through manual installation though. I don't rely on Windows Update anymore for these big updates of >100MB in size.

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  4. Anonymous
    2019-05-07T07:51:57+00:00

    hm I also have a laptop. It's Asus rog strix gl502vs-fy281t.

    Hard disc: 256 GB M.2 SSD + 1 TB HDD

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  5. Anonymous
    2019-05-07T08:16:20+00:00

    You need to goes this link and solve this error

    api-ms-win-crt-runtime-l1-1-0.dll is missing

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