KB4493509 fails to install

Anonymous
2019-04-12T15:59:17+00:00

Hello everyone,

this is the first update since upgrade to 1809 that fails to install. I tried everything. Manual downloading, but even manual installing at the end just shows message, that the update couldn't be installed, without any errors. At Windows Update, it's shown an error 0x800f0982. I've done sfc /scannow, no corrupted files. I've done Restorehealth etc, and the error is still there. This is the first time that has happened to me. So should I wait for next update? Or what to do?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2019-04-18T05:32:14+00:00

    Hello. I found a fix by chance.

    Search for "hide windows updates" widget, download it (very small and quick), run it  and hide the update that's not installing. Restart your PC. Run that widget again and unhide the update. After it's "fixed", try Windows update. Then check the installed updates: magically, it will be there as "installed". Don't ask me why but it worked for me ;-)

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  2. Anonymous
    2019-04-18T05:17:40+00:00

    I mean.. this is really ridiculous. I think I will wait for 1903 upgrade, but good for you that that worked actually.

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  3. Anonymous
    2019-04-17T22:59:28+00:00

    Yes, I think like you but that was the only solution that I was able to find on the web. At least my pc is now up-to-date :)

    This process takes 2 hours but it effective.

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  4. Anonymous
    2019-04-17T06:32:06+00:00

    But I want to update KB4493509, not upgrade the whole windows 10, if I think what that link is talking about?

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  5. Anonymous
    2019-04-16T22:57:26+00:00

    Hi,

    I had the same issue and I used the "Create Windows 10 installation media" to perform an "upgrade":

    https://www.microsoft.com/en-in/software-download/windows10

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