I built my first computer, which has already proven to be a challenging task, and just when I finally think everything is good to go, Windows 10 decides that I can't continue. Upon trying to install using the Media Creation tool, once it installs, it will go through the entire install, restart and put me in an endless loop of restarting, first starting with a blue screen with the error code "BUGCODE NDIS DRIVER" with nothing else, and then a popup screen that says Your computer unexpectedly restarted and Windows cannot proceed with the install, your computer must be restarted. I've done as much research as I possibly can and have tried the following: Formatting the USB drive I used as Exfat, NTFS, quick format and "non-quick" format Used a different USB drive Used an SD Card Taken out all Ram sticks except for 1 Taking out M.2 of DIMM slot Installed from front panel of case, and back panel of case straight into motherboard Upgrading my BIOS (Current BIOS is 0207) Switching out both cables to the SSD I'm trying to boot from Opening up a prompt to see if I could edit the registry (I don't have all the folders that I've seen in other forums and screenshots) Letting it restart forever until I lost my mind In another forum, I read that you can somehow install old drivers? How would I go about doing that without ever having been able to even start up Windows on this computer? Where would I get the drivers? Please help as I am desperate at this point. I spent thousands on this build and just need it to start so I can do my job Build is as follows: ASUS ROG Zenith Extreme Alpha X399 HEDT Gaming Motherboard AMD Threadripper 2 (TR4) ASUS ROG STRIX GeForce RTX 2080 8GB Graphics Card (with a PCI-E cable running into the motherboard as I have mounted it horizontally in the case) AMD Threadripper 1950x 16 Core Processor x4 Corsair Dominator Platinum 16GB DDR4 3200MHz C16 RAM Samsung 860 QVO 1TB SSD (Boot Drive) Enermax Liqtech 360 TR4 II Liquid Cooler Corsair RM1000x Power Supply All housed in a Thermaltake View 71 Tower Case

The fast and easy solution:grab a previous version from a physical disc and then after the installation install the last update,thats goig to fix ur problem

Many thanks to everyone who provided an answer. I was able to get my Windows 10 v1909 installed thanks to the answers here but I ran into one other snag. My problematic hardware was a ASUS Dominus Extreme motherboard with an Intel W-3175X CPU however I imagine many other ASUS boards will encounter the same problem. After updating Wi-Fi drivers (after installing windows with it disabled!) I re-enabled and there is no problem booting. PROBLEM: - While attempting a clean install (freshly formatted HD, no other operating systems) from USB flash drive I kept getting the same "BUGCODE_NDIS_DRIVER" error as the original poster SOLUTION: 1) Hit 'F2' or 'delete' key repeatedly while booting up to enter bios 2) Use arrow keys to scroll over to 'Advanced' tab, scroll down to 'Onboard Devices Configuration', hit 'Enter' 3) Find your Wi-Fi adapter and change it from 'enabled' to 'disabled' (other's have said it is only Wi-Fi adapter and that Bluetooth, LAN, etc. don't need to be disabled but I haven't confirmed this). Make sure to save changes and exit BIOS. 4) Start the Windows install process over again, hopefully it works this time (hint: you can A) change your boot order to see the USB drive first or B) you can select the USB drive from the 'Boot' tab in the BIOS instead of screwing with the boot order. Method B is much easier.) 5) There is a step where the installer gets upset you don't have internet but there is a small "set up later" (or something like that) text in the corner of the box 6) Once install completes successfully (mine did) and you can log into Windows (you still have no internet unless you're using LAN). Don't enable Wi-Fi adapter yet or it will prevent login! 7) On a separate computer, download updated Wi-Fi drivers from ASUS or Intel's site. For my specific board they are found here https://www.asus.com/us/Motherboards/ROG-Dominus-Extreme/HelpDesk_Download/ under 'Wireless' category 8) When trying to install updated Wi-Fi drivers I got the error "The following extensions are blocked: Extensions\PieExtensions.INF". I found a fix here https://www.reddit.com/r/ASUS/comments/df7a0k/wifi_and_bluetooth_not_working_on_my_new_build/ . The solution is to move the setup executable and setup.xml into the Extensions folder and run the .exe from there. After this change my install proceeded without trouble. 9) Now you can reboot, re-enter BIOS and re-enable 'Wi-Fi adapter'. Make sure to save your changes and exit. 10) If all goes well you should be able to enter Windows without an error! Good luck! It's too bad ASUS or Microsoft can't either fix or provide some guidance on issues like this considering the first post has over 100 "I have the same problem" votes.

Bugcode NDIS Driver Error on New Install

Anonymous

I built my first computer, which has already proven to be a challenging task, and just when I finally think everything is good to go, Windows 10 decides that I can't continue.

Upon trying to install using the Media Creation tool, once it installs, it will go through the entire install, restart and put me in an endless loop of restarting, first starting with a blue screen with the error code "BUGCODE NDIS DRIVER" with nothing else, and then a popup screen that says Your computer unexpectedly restarted and Windows cannot proceed with the install, your computer must be restarted.

I've done as much research as I possibly can and have tried the following:

Formatting the USB drive I used as Exfat, NTFS, quick format and "non-quick" format
Used a different USB drive
Used an SD Card
Taken out all Ram sticks except for 1
Taking out M.2 of DIMM slot
Installed from front panel of case, and back panel of case straight into motherboard
Upgrading my BIOS (Current BIOS is 0207)
Switching out both cables to the SSD I'm trying to boot from
Opening up a prompt to see if I could edit the registry (I don't have all the folders that I've seen in other forums and screenshots)
Letting it restart forever until I lost my mind

In another forum, I read that you can somehow install old drivers? How would I go about doing that without ever having been able to even start up Windows on this computer? Where would I get the drivers?

Please help as I am desperate at this point. I spent thousands on this build and just need it to start so I can do my job

Build is as follows:

ASUS ROG Zenith Extreme Alpha X399 HEDT Gaming Motherboard AMD Threadripper 2 (TR4)

ASUS ROG STRIX GeForce RTX 2080 8GB Graphics Card (with a PCI-E cable running into the motherboard as I have mounted it horizontally in the case)

AMD Threadripper 1950x 16 Core Processor

x4 Corsair Dominator Platinum 16GB DDR4 3200MHz C16 RAM

Samsung 860 QVO 1TB SSD (Boot Drive)

Enermax Liqtech 360 TR4 II Liquid Cooler

Corsair RM1000x Power Supply

All housed in a Thermaltake View 71 Tower Case

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous

I've encountered the same problem today with the same motherboard in a build that I did today for a friend. It seems the problem is caused by the on-board WiFi adapter. If you go into the UEFI setup menu, under Onboard Devices Configuration and disable the Wireless LAN option, then Windows should install and boot just fine.

I haven't figured out yet how to get this device working under Windows since it will blue screen even when starting up after installation is done. But so long as you can live without wireless LAN, everything else will work fine including Bluetooth.

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Answer accepted by question author

Anonymous

I've encountered the same problem today with the same motherboard in a build that I did today for a friend. It seems the problem is caused by the on-board WiFi adapter. If you go into the UEFI setup menu, under Onboard Devices Configuration and disable the Wireless LAN option, then Windows should install and boot just fine.

I haven't figured out yet how to get this device working under Windows since it will blue screen even when starting up after installation is done. But so long as you can live without wireless LAN, everything else will work fine including Bluetooth.

Thanks for that, had the same error and disabling the Wi-Fi device on my Asus X299 Rampage did the trick. Seems it's a Asus Wi-Fi problem and not a particular mobo.

To get Wi-Fi working again I installed drivers from Asus website where they have noted that this may be a problem. Then I enabled Wi-Fi device in bios. Working fine no blue screen.

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Anonymous

Just found this , seems it's a problem with the Wi-Fi device and Windows 10 RS5 or later

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55 additional answers

Anonymous

2019-12-15T23:16:27+00:00

The fast and easy solution:grab a previous version from a physical disc and then after the installation install the last update,thats goig to fix ur problem
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Anonymous

2019-12-06T04:44:40+00:00

Many thanks to everyone who provided an answer. I was able to get my Windows 10 v1909 installed thanks to the answers here but I ran into one other snag. My problematic hardware was a ASUS Dominus Extreme motherboard with an Intel W-3175X CPU however I imagine many other ASUS boards will encounter the same problem. After updating Wi-Fi drivers (after installing windows with it disabled!) I re-enabled and there is no problem booting.

PROBLEM:

- While attempting a clean install (freshly formatted HD, no other operating systems) from USB flash drive I kept getting the same "BUGCODE_NDIS_DRIVER" error as the original poster

SOLUTION:

1) Hit 'F2' or 'delete' key repeatedly while booting up to enter bios

2) Use arrow keys to scroll over to 'Advanced' tab, scroll down to 'Onboard Devices Configuration', hit 'Enter'

3) Find your Wi-Fi adapter and change it from 'enabled' to 'disabled' (other's have said it is only Wi-Fi adapter and that Bluetooth, LAN, etc. don't need to be disabled but I haven't confirmed this). Make sure to save changes and exit BIOS.

4) Start the Windows install process over again, hopefully it works this time (hint: you can A) change your boot order to see the USB drive first or B) you can select the USB drive from the 'Boot' tab in the BIOS instead of screwing with the boot order. Method B is much easier.)

5) There is a step where the installer gets upset you don't have internet but there is a small "set up later" (or something like that) text in the corner of the box

6) Once install completes successfully (mine did) and you can log into Windows (you still have no internet unless you're using LAN). Don't enable Wi-Fi adapter yet or it will prevent login!

7) On a separate computer, download updated Wi-Fi drivers from ASUS or Intel's site. For my specific board they are found here https://www.asus.com/us/Motherboards/ROG-Dominus-Extreme/HelpDesk_Download/ under 'Wireless' category

8) When trying to install updated Wi-Fi drivers I got the error "The following extensions are blocked: Extensions\PieExtensions.INF". I found a fix here https://www.reddit.com/r/ASUS/comments/df7a0k/wifi_and_bluetooth_not_working_on_my_new_build/. The solution is to move the setup executable and setup.xml into the Extensions folder and run the .exe from there. After this change my install proceeded without trouble.

9) Now you can reboot, re-enter BIOS and re-enable 'Wi-Fi adapter'. Make sure to save your changes and exit.

10) If all goes well you should be able to enter Windows without an error!

Good luck! It's too bad ASUS or Microsoft can't either fix or provide some guidance on issues like this considering the first post has over 100 "I have the same problem" votes.
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