Audit failures every reboot - Event 5061 - Cryptographic operation. Win 10 Pro 64-bit

Anonymous
2019-04-28T20:45:27+00:00

Immediately after every reboot of Win 10 Pro 64-bit version 1803, in Event Viewer, there are between two and four Audit Failures for something related to Cryptography.  So my Win 10 machine is insecure?  I have run sfc /scannow  and  Dism /Online /Cleanup-Image /RestoreHealth many times, with no luck.  And I hardly even use my Win 10 machine - there are almost no apps on it yet.  My actual Win 10 build is 17134.706

Here are the latest five Cryptography-related Audit Failures, from two reboots:

LATEST OF FIVE:

Log Name:      Security

Source:        Microsoft-Windows-Security-Auditing

Date:          4/28/2019 12:27:52 PM

Event ID:      5061

Task Category: System Integrity

Level:         Information

Keywords:      Audit Failure

User:          N/A

Computer:      DESKTOP-3#####N

Description:

Cryptographic operation.

Subject:

    Security ID:        DESKTOP-3#####N[My user name]

    Account Name:        [My user name]

    Account Domain:        DESKTOP-3#####N

    Logon ID:        0x3EC24

Cryptographic Parameters:

    Provider Name:    Microsoft Software Key Storage Provider

    Algorithm Name:    UNKNOWN

    Key Name:    Microsoft Connected Devices Platform device certificate

    Key Type:    User key.

Cryptographic Operation:

    Operation:    Open Key.

    Return Code:    0x80090016

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-Security-Auditing" Guid="{54849625-5478-4994-A5BA-3E3B0328C30D}" />

    <EventID>5061</EventID>

    <Version>0</Version>

    <Level>0</Level>

    <Task>12290</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8010000000000000</Keywords>

    <TimeCreated SystemTime="2019-04-28T16:27:52.339705400Z" />

    <EventRecordID>19582</EventRecordID>

    <Correlation />

    <Execution ProcessID="880" ThreadID="948" />

    <Channel>Security</Channel>

    <Computer>DESKTOP-3#####N</Computer>

    <Security />

  </System>

  <EventData>

    <Data Name="SubjectUserSid">S-1-5-21-[My Identifier 10-9-10 digits]-1001</Data>

    <Data Name="SubjectUserName">[My user name]</Data>

    <Data Name="SubjectDomainName">DESKTOP-3#####N</Data>

    <Data Name="SubjectLogonId">0x3ec24</Data>

    <Data Name="ProviderName">Microsoft Software Key Storage Provider</Data>

    <Data Name="AlgorithmName">UNKNOWN</Data>

    <Data Name="KeyName">Microsoft Connected Devices Platform device certificate</Data>

    <Data Name="KeyType">%%2500</Data>

    <Data Name="Operation">%%2480</Data>

    <Data Name="ReturnCode">0x80090016</Data>

  </EventData>

</Event>

FOURTH OF FIVE:

Log Name:      Security

Source:        Microsoft-Windows-Security-Auditing

Date:          4/28/2019 12:26:51 PM

Event ID:      5061

Task Category: System Integrity

Level:         Information

Keywords:      Audit Failure

User:          N/A

Computer:      DESKTOP-3#####N

Description:

Cryptographic operation.

Subject:

    Security ID:        LOCAL SERVICE

    Account Name:        LOCAL SERVICE

    Account Domain:        NT AUTHORITY

    Logon ID:        0x3E5

Cryptographic Parameters:

    Provider Name:    Microsoft Software Key Storage Provider

    Algorithm Name:    UNKNOWN

    Key Name:    [Hex number]

    Key Type:    User key.

Cryptographic Operation:

    Operation:    Open Key.

    Return Code:    0x80090016

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-Security-Auditing" Guid="{54849625-5478-4994-A5BA-3E3B0328C30D}" />

    <EventID>5061</EventID>

    <Version>0</Version>

    <Level>0</Level>

    <Task>12290</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8010000000000000</Keywords>

    <TimeCreated SystemTime="2019-04-28T16:26:51.704606400Z" />

    <EventRecordID>19552</EventRecordID>

    <Correlation />

    <Execution ProcessID="880" ThreadID="1004" />

    <Channel>Security</Channel>

    <Computer>DESKTOP-3#####N</Computer>

    <Security />

  </System>

  <EventData>

    <Data Name="SubjectUserSid">S-1-5-19</Data>

    <Data Name="SubjectUserName">LOCAL SERVICE</Data>

    <Data Name="SubjectDomainName">NT AUTHORITY</Data>

    <Data Name="SubjectLogonId">0x3e5</Data>

    <Data Name="ProviderName">Microsoft Software Key Storage Provider</Data>

    <Data Name="AlgorithmName">UNKNOWN</Data>

    <Data Name="KeyName">[Hex number]</Data>

    <Data Name="KeyType">%%2500</Data>

    <Data Name="Operation">%%2480</Data>

    <Data Name="ReturnCode">0x80090016</Data>

  </EventData>

</Event>

THIRD OF FIVE:

Log Name:      Security

Source:        Microsoft-Windows-Security-Auditing

Date:          4/28/2019 11:29:28 AM

Event ID:      5061

Task Category: System Integrity

Level:         Information

Keywords:      Audit Failure

User:          N/A

Computer:      DESKTOP-3#####N

Description:

Cryptographic operation.

Subject:

    Security ID:        DESKTOP-3#####N[My user name]

    Account Name:        [My user name]

    Account Domain:    DESKTOP-3#####N

    Logon ID:        0x3EF94

Cryptographic Parameters:

    Provider Name:    Microsoft Software Key Storage Provider

    Algorithm Name:    UNKNOWN

    Key Name:    Microsoft Connected Devices Platform device certificate

    Key Type:    User key.

Cryptographic Operation:

    Operation:    Open Key.

    Return Code:    0x80090016

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-Security-Auditing" Guid="{54849625-5478-4994-A5BA-3E3B0328C30D}" />

    <EventID>5061</EventID>

    <Version>0</Version>

    <Level>0</Level>

    <Task>12290</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8010000000000000</Keywords>

    <TimeCreated SystemTime="2019-04-28T15:29:28.196237300Z" />

    <EventRecordID>19387</EventRecordID>

    <Correlation />

    <Execution ProcessID="884" ThreadID="928" />

    <Channel>Security</Channel>

    <Computer>DESKTOP-3#####N</Computer>

    <Security />

  </System>

  <EventData>

    <Data Name="SubjectUserSid">S-1-5-21-[My Identifier 10-9-10 digits]-1001</Data>

    <Data Name="SubjectUserName">[My user name]</Data>

    <Data Name="SubjectDomainName">DESKTOP-3#####N</Data>

    <Data Name="SubjectLogonId">0x3ef94</Data>

    <Data Name="ProviderName">Microsoft Software Key Storage Provider</Data>

    <Data Name="AlgorithmName">UNKNOWN</Data>

    <Data Name="KeyName">Microsoft Connected Devices Platform device certificate</Data>

    <Data Name="KeyType">%%2500</Data>

    <Data Name="Operation">%%2480</Data>

    <Data Name="ReturnCode">0x80090016</Data>

  </EventData>

</Event>

SECOND OF FIVE:

Log Name:      Security

Source:        Microsoft-Windows-Security-Auditing

Date:          4/28/2019 11:28:27 AM

Event ID:      5061

Task Category: System Integrity

Level:         Information

Keywords:      Audit Failure

User:          N/A

Computer:      DESKTOP-3#####N

Description:

Cryptographic operation.

Subject:

    Security ID:        LOCAL SERVICE

    Account Name:        LOCAL SERVICE

    Account Domain:        NT AUTHORITY

    Logon ID:        0x3E5

Cryptographic Parameters:

    Provider Name:    Microsoft Software Key Storage Provider

    Algorithm Name:    UNKNOWN

    Key Name:    [Hex number]

    Key Type:    User key.

Cryptographic Operation:

    Operation:    Open Key.

    Return Code:    0x80090016

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-Security-Auditing" Guid="{54849625-5478-4994-A5BA-3E3B0328C30D}" />

    <EventID>5061</EventID>

    <Version>0</Version>

    <Level>0</Level>

    <Task>12290</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8010000000000000</Keywords>

    <TimeCreated SystemTime="2019-04-28T15:28:27.709849300Z" />

    <EventRecordID>19363</EventRecordID>

    <Correlation />

    <Execution ProcessID="884" ThreadID="992" />

    <Channel>Security</Channel>

    <Computer>DESKTOP-3#####N</Computer>

    <Security />

  </System>

  <EventData>

    <Data Name="SubjectUserSid">S-1-5-19</Data>

    <Data Name="SubjectUserName">LOCAL SERVICE</Data>

    <Data Name="SubjectDomainName">NT AUTHORITY</Data>

    <Data Name="SubjectLogonId">0x3e5</Data>

    <Data Name="ProviderName">Microsoft Software Key Storage Provider</Data>

    <Data Name="AlgorithmName">UNKNOWN</Data>

    <Data Name="KeyName">[Hex number]</Data>

    <Data Name="KeyType">%%2500</Data>

    <Data Name="Operation">%%2480</Data>

    <Data Name="ReturnCode">0x80090016</Data>

  </EventData>

</Event>

FIRST OF FIVE:

Log Name:      Security

Source:        Microsoft-Windows-Security-Auditing

Date:          4/28/2019 11:28:27 AM

Event ID:      5061

Task Category: System Integrity

Level:         Information

Keywords:      Audit Failure

User:          N/A

Computer:      DESKTOP-3#####N

Description:

Cryptographic operation.

Subject:

    Security ID:        LOCAL SERVICE

    Account Name:        LOCAL SERVICE

    Account Domain:        NT AUTHORITY

    Logon ID:        0x3E5

Cryptographic Parameters:

    Provider Name:    Microsoft Software Key Storage Provider

    Algorithm Name:    UNKNOWN

    Key Name:    [Hex number]

    Key Type:    User key.

Cryptographic Operation:

    Operation:    Open Key.

    Return Code:    0x80090016

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-Security-Auditing" Guid="{54849625-5478-4994-A5BA-3E3B0328C30D}" />

    <EventID>5061</EventID>

    <Version>0</Version>

    <Level>0</Level>

    <Task>12290</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8010000000000000</Keywords>

    <TimeCreated SystemTime="2019-04-28T15:28:27.709849300Z" />

    <EventRecordID>19363</EventRecordID>

    <Correlation />

    <Execution ProcessID="884" ThreadID="992" />

    <Channel>Security</Channel>

    <Computer>DESKTOP-3#####N</Computer>

    <Security />

  </System>

  <EventData>

    <Data Name="SubjectUserSid">S-1-5-19</Data>

    <Data Name="SubjectUserName">LOCAL SERVICE</Data>

    <Data Name="SubjectDomainName">NT AUTHORITY</Data>

    <Data Name="SubjectLogonId">0x3e5</Data>

    <Data Name="ProviderName">Microsoft Software Key Storage Provider</Data>

    <Data Name="AlgorithmName">UNKNOWN</Data>

    <Data Name="KeyName">[Hex number]</Data>

    <Data Name="KeyType">%%2500</Data>

    <Data Name="Operation">%%2480</Data>

    <Data Name="ReturnCode">0x80090016</Data>

  </EventData>

</Event>

So, what the *** are these, and how do we fix?  No guesses - just the real fix.


glnzglnz

☺ In the office, Dell Optiplex 7040 with 8GB RAM, Win 7 Pro 64-bit and Office 2010

☻ At home, Dell Optiplex 7010 with 16GB RAM dual-booting Win 7 Pro 64-bit (now with Office 365 Home) and Win 10 Pro 64-bit

♥ Also still have Dell Optiplex 755 with 4GB RAM with Win XP Pro SP3 (which still gets updates with the POS hack) and Office 2003

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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48 answers

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  1. Anonymous
    2019-05-10T13:41:11+00:00

    Larry - thanks very much for your detailed post above.

    [Edit - I found the button that shows ten more replies.  But is there any way to see ALL the 455 replies at once?]

    I'll work on this over the weekend.

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  2. Anonymous
    2019-05-10T00:26:30+00:00

    Glnz: Thanks for the May 9 cross post to the 

     April 2018 (1803) Update broke Chrome thread

    Since you don't run Chrome and I'm blind on how Chrome might work on your PC, it's hard to say if this is the same problem.

    The Chrome CryptSvc problem did begin with 1803 and shows up after a feature update (like your 1709->1803) update (like yours), or when reinstalling windows.

    The only reliable fix is the registry User...Certificates>Root cleanup described in the April 1803 Chrome thread (more details in the Chrome help thread here).  The registry cleanup is safe, particularly if you use the automated script from the Chrome help thread.  If this fixes the event 5061 warning, it's the same problem.  Using the automated script also catches some logs that might help me see if your problem is related to the Chrome failure.  I'm curious to see if the registry cleanup helps.

    The Chrome problem is related to access to the user installed certificates, and can be avoided by disabling this user service (see Chrome thread for details).  Disabling the user service might confirm that your 5061 failures are the same problem.  The dependency on user certs might also explain the early 2018 NVidia problems mentioned in the Win10 Forums Event ID 5016 thread cited 4/28 by Andre.

    The 5 failures you noted at the top of the thread appear to come from 2 boot sequences.  #1,2,3 are from 4/28 16:26++, #4,5 are from 4/28 15:28++.

    Each sequence begins with a Local Service warning and ends with a User Acct warning, for the same ProcessID and ThreadID of each boot. 

    The user SID is the same for both boots, but the user Login ID varies(0x3EF94, 0x3EC24).

    The connection to One-Drive is interesting, but I have not seen this mentioned before.

    Re: Is safe for personal banking? Info level warnings generally reflect 'annoyances'.  If the service impact was significant, the warning level would be higher.  In general, the keys computed and exchanged during secure connections are trustworthy.  If there are problems, the session will fail.

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  3. Anonymous
    2019-05-09T16:02:04+00:00

    Maybe my problem is related to the problem lots of folks are having with Chrome?

    See https://answers.microsoft.com/en-us/windows/forum/all/april-2018-update-broke-chrome-browser/f0204aa2-4c93-42b7-a6dc-c9ee6b42da0c?page=1&tm=1557417321627

    What do you think?

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  4. Anonymous
    2019-05-04T18:44:56+00:00

    IMPORTANT NEW INFO:

    By checking my logs carefully, I can see that the Audit Failures start on the same day that I upgraded from Win 10 Version 1709 to Version 1803 - this past March 17.

    So is this problem baked into 1803?

    But why haven't more people been complaining about it?

    Still need to know how to fix. Thanks.

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  5. Anonymous
    2019-05-04T03:43:02+00:00

    Update – in the detailed copies of the Audit Failure messages in my post at the start here, the [Hex number] is associated with my One Drive, as I discovered in the registry.

    Is that a clue to the reason for the Audit Failures?

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