Win 10 freezing my brand new PC

Anonymous
2019-04-03T18:44:21+00:00

Hi,

I ahve just spent over a thousand pounds on a new PC and it keeps freezing randomly no matter what I am doing! It is NOT a hardware issue it is Windows 10! I have a 4 year old PC that is running win 7 and it has no issues what so ever never has it crashed due to the operating system. I am a gamer so random crashes makes this PC a expensive brick and I do not know what to do maybe I will install windows 7 or look into another OS that actually works because win10 is useless to me I shouldnt have to run troubleshooting on a PC every few days in 2019 the community didnt ask for a new OS people was happy with win 7 but we are being fored to use a broken OS.

I will be looking into an alternative OS that works.

Avoid win10 it is garbage.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2019-04-03T20:10:34+00:00

    I personally don't see the type of issues you are describing, perhaps you should start by listing your full system spec or make and model details.

    What version/build of Windows 10 do you have and which edition.

    If you have new hardware you may not be able to run Windows 7 as drivers may not support Windows 7 but you will have to have a licence for it there is no way to go to Windows 7 without a clean install.

    Locate your dmp files and share a link to a location for others to check out. %WINDIR%\Minidump.dmp

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  2. Anonymous
    2019-04-03T20:56:43+00:00

    Hi Andre,

    My pc just locked up again! It is so annoying

    OS Name    Microsoft Windows 10 Home

    Version    10.0.17134 Build 17134

    Other OS Description     Not Available

    OS Manufacturer    Microsoft Corporation

    System Name    S-D

    System Manufacturer    To Be Filled By O.E.M.

    System Model    To Be Filled By O.E.M.

    System Type    x64-based PC

    System SKU    To Be Filled By O.E.M.

    Processor    Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz, 2808 Mhz, 6 Core(s), 6 Logical Processor(s)

    BIOS Version/Date    American Megatrends Inc. P3.10, 10/2/2018

    SMBIOS Version    3.1

    Embedded Controller Version    255.255

    BIOS Mode    UEFI

    BaseBoard Manufacturer    ASRock

    BaseBoard Model    Not Available

    BaseBoard Name    Base Board

    Platform Role    Desktop

    Secure Boot State    Off

    PCR7 Configuration    Binding Not Possible

    Windows Directory    C:\Windows

    System Directory    C:\Windows\system32

    Boot Device    \Device\HarddiskVolume2

    Locale    United Kingdom

    Hardware Abstraction Layer    Version = "10.0.17134.619"

    User Name    S-D\sdunn

    Time Zone    GMT Daylight Time

    Installed Physical Memory (RAM)    16.0 GB

    Total Physical Memory    15.9 GB

    Available Physical Memory    13.1 GB

    Total Virtual Memory    25.9 GB

    Available Virtual Memory    21.6 GB

    Page File Space    10.0 GB

    Page File    C:\pagefile.sys

    Kernel DMA Protection    Off

    Virtualization-based security    Not enabled

    Device Encryption Support    Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable

    Hyper-V - VM Monitor Mode Extensions    Yes

    Hyper-V - Second Level Address Translation Extensions    Yes

    Hyper-V - Virtualization Enabled in Firmware    Yes

    Hyper-V - Data Execution Protection    Yes

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  3. Anonymous
    2019-04-03T21:14:43+00:00

    Just restarted my pc to activate mini dumps and my last post wasnt showing so i reposted it

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  4. Anonymous
    2019-04-03T22:26:00+00:00

    Right I tried to find my minidumps but they wasnt activated so I followed this link and after another crash they still wasnt being created so i followed instructions in this link and it suggested changing page file which i did

    https://answers.microsoft.com/en-us/windows/forum/windows\_10-update/bsod-finding-and-fixing-them/1939df35-283f-4830-a4dd-e95ee5d8669d

    When it cashes again ill link the dmp file weird thing is this issue was happening last week i spent ages tring everything to fix it and i manage to only for it to come back today.

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  5. Anonymous
    2019-04-03T22:41:43+00:00

    Just Youtube search the following or google search and you will see many other users having the same problem: My new win 10 pc  keeeps freezing.

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