This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi i just turned my pc from sleep it didnt turn on so i restarted it and now it wont boot it gets to winows logo and stands there nothing happens
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thanks for the video! it just stops right away doesn't it...
I'm going to keep digging on this end. Again, I'm feeling like it's a piece of hardware. I think it'd be a good idea to see if you reach out to the manufacturer to see what they say as well. They may have some insight on this.
I don’t want to pass the buck, but I think giving the place you purchased the PC from a shout is your best option. If you can, find the hardware diagnostics and take a pic of that, as they may ask to see it. (Or, if they are like HP, they’ll have you do troubleshooting via the phone to prove it’s dead)
With everything you’re telling me, it absolutely feels like a hardware issue. I was hoping you could run the hardware diagnostics if you had any... but I think you’re on the right path. If it’s freezing outside the OS (Ex. Booting to media) it’s probably a piece of hardware. Bad ram, motherboard, or yes, the SSD.
Amd radeon 7 1700x
asus b450-f gaming
Asus radeon rx 580 and
Corsair vengeace rgb pro
Yes it is under warranty
When i try to boot from usb drive windows instalation is gets stuck same .can it be ssd?
