Windows 10 stuck att boot logo

Anonymous
2018-11-29T10:36:27+00:00

Hi i just turned my pc from sleep it didnt turn on so i restarted it and now it wont boot it gets to winows logo and stands there nothing happens

Windows for home | Windows 10 | Install and upgrade

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Anonymous
2018-11-29T19:10:52+00:00

Thanks for the video! it just stops right away doesn't it...

I'm going to keep digging on this end. Again, I'm feeling like it's a piece of hardware. I think it'd be a good idea to see if you reach out to the manufacturer to see what they say as well. They may have some insight on this.

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  1. Anonymous
    2018-11-29T10:39:50+00:00

    Hi Antonio,

    Is this a laptop or desktop?

    Let’s try something. Push and hold the power button down (do not let it go) after about 8 seconds, the pc will shut down. Let go of the button. After a few seconds, turn it back on, and it should try to boot back up, let’s see where that get us.

    Give this a shot (even a couple times) and we’ll go from there.

    Let me know!

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  2. Anonymous
    2018-11-29T10:58:28+00:00

    Wow, not a great sign, but I’m leaning towards hardware issue at this point. New desktop? Still under warranty?

    What’s the make and model?

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  3. Vijay A. Verma 104.9K Reputation points Volunteer Moderator
    2018-11-29T10:40:15+00:00

    A. Try to boot into safe mode

    Power ON your computer and as Windows / manufacturer's Logo appears, Power OFF - Repeat 3 times

    Now your computer will go into Advanced Recovery Environment

    Advanced Options > Troubleshoot > Advanced Options > Startup Settings > Restart

    Press 4 or F4 to enable Safe Mode (5 or F5 to enable Safe Mode with Networking)

    Log in once Windows starts in safe mode

    See whether you able to login. If yes, come out of this and start normally.

    If you are not able to boot like above, You will need to boot through a Bootable USB drive. You will need to create this on another computer which is working - https://www.tenforums.com/tutorials/2376-create...

    How to Boot from a USB Flash Drive in Windows 10 - https://www.tenforums.com/tutorials/21756-boot-...

    B. Another option when you are in Advanced Options in previous step is to choose (Note - You won't lose any files in this step)

    1. System Restore - This will restore your system to a point when things were working fine.

    OR

    1. Startup Repair - Startup Repair upgrade fixes all Windows errors and retains all files, applications and settings.

    C. Penultimate option could be Reset this PC.

    In Step A > Troubleshoot > Reset this PC - Keep my files and Remove everything. Choose this carefully as most likely you would like to keep your files.

    All apps will be removed and windows will be reinstalled.

    D. Last option could be to Go back to the previous Build, if it was an upgrade to 1809 -

    In Step A > Troubleshoot > Advanced Options > Go back to the previous Build

    Do let me know if you have any more question or require further help. I would be happy to work with you to take you though this problem.

    Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  4. Anonymous
    2018-11-29T10:42:08+00:00

    Its desktop.i just bought new mb ram grafics and processor.i did 5 times shut it down and again the same thing

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