You Phone/Companion Connection-Link

Anonymous
2018-12-14T09:58:33+00:00

hi I want to connect my android device to my hp windows 10 pro using the "You Phone' and " Phone Companion" but there is is know connection even though they are both connected to a WIFI hotspot from another device. My android is stuck in a loop saying " We're checking one more thing on your PC before we ask for a final permission, while my PC stuck on" We need permission to connect and access data onyour phone. Please check your phone and tap allow."

Windows for home | Windows 10 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

153 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2021-04-19T22:04:08+00:00

    Didn't work. This software sucks. Thanks anyway.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2021-04-20T06:28:47+00:00

    go to windows 10 setting--apps--apps and features find "your phone" app and click on advanced options and click on reset. Your problem clearly solve. if not, reply again.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2021-04-21T23:02:27+00:00

    Hi,

    Try this, if you are stuck on Check Your PC:

    1. If you have multiple accounts in Windows, check "Shared Experience Settings" in Windows and click on "Fix Now".

    2. Right-click on "Your Phone" app in Start Menu and select "Settings", it will sync with your phone and send notification to your mobile.

    After that it will automatically ask on your mobile for required access (accessibility, notification access, etc.).

    Thanks :)

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  4. Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
    2021-04-23T21:19:35+00:00

    Yup, that first step is really important.  I had this issue for several days and just solved it using step 1.  I had a problematic account with the Fix Now button showing...only it wouldn't fix!  The issue turned out to be an old Work/School account I was given when helping out at an on-line event a month or so back.  Unknown to me was that this account went away sometime after the event concluded and I forgot I still had it as a connected account.  The Fix Now button did NOT show me this account (it was no longer valid and available), so it couldn't fix it.  The light bulb came on when I found the account still listed as connected under Settings > Accounts > Access work or school.  The instant I disconnected this account from Windows 10, the Your Phone Companion app finished it's connection with my Android phone and things are normal again.

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments
  5. Anonymous
    2021-04-24T15:51:38+00:00

    Thank you, I needed to do that too...

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments