You Phone/Companion Connection-Link

Anonymous
2018-12-14T09:58:33+00:00

hi I want to connect my android device to my hp windows 10 pro using the "You Phone' and " Phone Companion" but there is is know connection even though they are both connected to a WIFI hotspot from another device. My android is stuck in a loop saying " We're checking one more thing on your PC before we ask for a final permission, while my PC stuck on" We need permission to connect and access data onyour phone. Please check your phone and tap allow."

Windows for home | Windows 10 | Connect Phone and PC

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  1. Anonymous
    2020-10-29T08:27:05+00:00

    Hi all, 

    you won't believe how I solved it!!!!

    I've a Dell laptop so I went back to Dell Mobile Connect following https://www.windowslatest.com/2018/01/15/install-dell-mobile-connect-app-windows-10/?linkId=64176106

    When I finished connecting with Dell Mobile Connect, My Phone Connection appeared at 90% connection (I was stuck at 60%). So, from my mobile I tried to connect again to following the wizard and failed again at 60% but when closed and opened again it worked only asking for permissions. Unbelievable!!

    I don't understand how My phone can fail on the easiest part when Samsung Flow o Dell Mobile Connect do it easily.

    Ask me for details if you need so.

    Sergi

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  2. Anonymous
    2020-10-29T19:23:49+00:00

    I managed to fix this issue by starting the setup on my phone first and then opening the companion app on the computer, it seems if you start the process from the PC first, the phone can't receive its prompt for you to allow it to send notifications.

    hope this helps

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  3. Anonymous
    2020-11-17T23:28:31+00:00

    I don't have this "Restrict Networks" option under Data usage. I have a Galaxy 10 and there is no such option. Any alternate settings I can change for the same effect?

    Thanks

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  4. Anonymous
    2020-11-18T15:11:06+00:00

    I was happily using my Galaxy S10+ with "Link to Windows" on the phone and "Your phone" on the PC and it mysteriously stopped working yesterday.  I must have spent 5 or 6 hours, resetting, clearing cache, terminating, unlinking phones etc. but it still gets stuck at 90% where the PC is trying to send the last notification and the phone says "we're checking one more thing on your PC before we ask for a final permission".  Notification settings, battery settings, permissions, shared experiences, microsoft accounts... etc... etc.. - everything is as it should be.  Vert perplexing.

    Anyway, Dell mobile connect worked first time so I think I'll just use that.  You need bluetooth which is a shame but at least it works.

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  5. Anonymous
    2020-11-18T15:54:24+00:00

    Now, you've to try again with "your phone", it worked for me. Just after configuring Dell mobile, I was able to finish the wizard of "your phone".

    Good luck.

    Sergi

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