You Phone/Companion Connection-Link

Anonymous

hi I want to connect my android device to my hp windows 10 pro using the "You Phone' and " Phone Companion" but there is is know connection even though they are both connected to a WIFI hotspot from another device. My android is stuck in a loop saying " We're checking one more thing on your PC before we ask for a final permission, while my PC stuck on" We need permission to connect and access data onyour phone. Please check your phone and tap allow."

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Anonymous

2018-12-14T16:06:15+00:00

Hi,

If possible, connect the Pc and the phone directly to the wifi router, not to a device's hotspot.

However I suggest you to shutdown the app both on your Pc and on your phone, then retry.

Then tell me if the problem shows up again.

Does this mean that everytime i want to us the Your Phone/Companion app i must be connected via wifi router??

Because if this is the case, i regret downloading the Feature update 1809........................................i'm ****!!!!!!!!!

i work freelance and mobile using my laptop and when i use my phone as a WI-FI Hotspot it really helps alot.....
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Anonymous

2018-12-14T10:06:43+00:00

Hi,

If possible, connect the Pc and the phone directly to the wifi router, not to a device's hotspot.

However I suggest you to shutdown the app both on your Pc and on your phone, then retry.

Then tell me if the problem shows up again.
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Anonymous

2018-12-14T09:59:46+00:00

Please help
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