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hi I want to connect my android device to my hp windows 10 pro using the "You Phone' and " Phone Companion" but there is is know connection even though they are both connected to a WIFI hotspot from another device. My android is stuck in a loop saying " We're checking one more thing on your PC before we ask for a final permission, while my PC stuck on" We need permission to connect and access data onyour phone. Please check your phone and tap allow."
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Wow, today I got a message from windows after bootup to finish the connection process.
And my phone is connected again fine.
What the flop is going on here?
Anybody else got their connection restored?
Also, I have to add the only difference today was that my phone was on the charger when this happened. I never tried to restore connection on the charger so you may give it a try if you have a broken connection, too.
Hi all,
I was all apple until May. This app is one of the only things at this point keeping me from wanting desperately to go back to apple. This app worked fine yesterday and today nothing. I've unstalled reinstalled and followed all the troubleshooting. NOTHING WORKS. I am stuck in that infinite loop. I've been at this for two hours. I'm glad (?) to see that others are having this issue. I'll follow so see if anyone is successful in getting it back up and running.
Same issue. Your Phone stopped working I believe after the last Windows update.
Does anybody have the same issue since the last update?
(I have a Xiaomi Redmi Note 6 Pro with Android Pie and my desktop is on W10 1903 18362.267)
Same problem here. I had mine working well two days ago and then the thing decided to not work.
Same issue - Your Phone App on Android is stuck on "Check your PC", Your Phone App on Windows is stuck on "Check your phone".
Pixel 3 - Windows 10 v1903
I've gone through the troubleshooting steps https://support.microsoft.com/en-us/help/4459358/windows-10-your-phone-app-help#ive-tried-everything-but-im-still-stuck
They do not work either.
Did you also try to unlink phone, reset the app in Windows 10, delete the app on your phone?
I tried everything but it gets stuck at 'checking one more thing on your PC' and on the phone it never gets the 'Allow' message from the PC
Same issue. Your Phone stopped working I believe after the last Windows update.
Does anybody have the same issue since the last update?
(I have a Xiaomi Redmi Note 6 Pro with Android Pie and my desktop is on W10 1903 18362.267)
Same problem here. I had mine working well two days ago and then the thing decided to not work.
